Hi @Adarsha G 

This problem often arises from poor document quality. To address this, we need to enhance the quality of the documents before processing them.

Here are some steps we can take to improve document quality:

1. Denoise: Reduce noise in the document to make characters clearer.
2. Adjust Grayscale: Convert the document to grayscale to enhance contrast.
3. Adjust Contrast: Increase the contrast to make the text stand out more against the background.
4. Adjust Brightness: Modify the brightness to ensure the text is easily readable.
5. Thresholding: Convert the document to a binary format (black and white) to improve text recognition.
6. Remove RGB: Convert the document to grayscale to eliminate color information that might interfere with OCR.

These steps should help in resolving issues with character recognition, such as confusing ‘I’ and ‘1’. For more detailed guidance, you can refer to the image enhancement options provided in the Automation Anywhere documentation here.

By applying these preprocessing techniques, we can significantly improve the accuracy of the bot’s data extraction.