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Document Automation CSV download error

  • March 24, 2025
  • 3 replies
  • 50 views
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Cadet | Tier 2
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Document Automation step is failing at the download CSV Step

 

Best answer by naman.pathak110893

Turns out that I did not had access to set automation priority, got the error message from Audit logs. Admin granted the access, working fine now.  Thanks for the help.

Vatsy
Lu.Hunnicutt

3 replies

Marc Mueller
Most Valuable Pathfinder
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  • Marc MuellerMost Valuable Pathfinder
  • Most Valuable Pathfinder
  • March 24, 2025

Hi ​@naman.pathak110893,

check the logs here:

C:\ProgramData\AutomationAnywhere\BotRunner\Logs

Cheers

Marc

🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
Vatsy
Lu.Hunnicutt
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Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • March 24, 2025

Check to make sure you can run regular automations. This error implies that it is having problems running a local automation -- the one to download the CSV to your local computer. You can also check that the folder you specified exists and has read/write permissions.

Marc Mueller
Vatsy
N
N
Cadet | Tier 2
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Turns out that I did not had access to set automation priority, got the error message from Audit logs. Admin granted the access, working fine now.  Thanks for the help.

Marc Mueller
Vatsy
Lu.Hunnicutt
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