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Cadet | Tier 2
naman.pathak110893
Cadet | Tier 2
March 24, 2025
Solved

Document Automation CSV download error

  • March 24, 2025
  • 3 replies
  • 92 views

Document Automation step is failing at the download CSV Step

 

    Best answer by naman.pathak110893

    Turns out that I did not had access to set automation priority, got the error message from Audit logs. Admin granted the access, working fine now.  Thanks for the help.

    3 replies

    Marc Mueller
    Most Valuable Pathfinder
    Marc MuellerMost Valuable Pathfinder
    Most Valuable Pathfinder
    March 24, 2025

    Hi ​@naman.pathak110893,

    check the logs here:

    C:\ProgramData\AutomationAnywhere\BotRunner\Logs

    Cheers

    Marc

    🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
      Aaron.Gleason
      Automation Anywhere Team
      Aaron.Gleason
      Automation Anywhere Team
      March 24, 2025

      Check to make sure you can run regular automations. This error implies that it is having problems running a local automation -- the one to download the CSV to your local computer. You can also check that the folder you specified exists and has read/write permissions.

        N
        Cadet | Tier 2
        naman.pathak110893AuthorAnswer
        Cadet | Tier 2
        March 25, 2025

        Turns out that I did not had access to set automation priority, got the error message from Audit logs. Admin granted the access, working fine now.  Thanks for the help.

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