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Document Automation CSV download error


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Document Automation step is failing at the download CSV Step

 

Best answer by Marc Mueller

Hi ​@naman.pathak110893,

check the logs here:

C:\ProgramData\AutomationAnywhere\BotRunner\Logs

Cheers

Marc

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3 replies

Marc Mueller
Pathfinder Advocate | Tier 6
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  • Pathfinder Advocate | Tier 6
  • 198 replies
  • Answer
  • March 24, 2025

Hi ​@naman.pathak110893,

check the logs here:

C:\ProgramData\AutomationAnywhere\BotRunner\Logs

Cheers

Marc


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 539 replies
  • March 24, 2025

Check to make sure you can run regular automations. This error implies that it is having problems running a local automation -- the one to download the CSV to your local computer. You can also check that the folder you specified exists and has read/write permissions.


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Turns out that I did not had access to set automation priority, got the error message from Audit logs. Admin granted the access, working fine now.  Thanks for the help.


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