Question

Did any of you have a problem with loop through email when received date is after>

  • 10 January 2022
  • 8 replies
  • 33 views

Hello,

I am building a bot to download all email from a mailbox(outlook mailbox, IMAP connection). I am using loop through all email and at "When received date is before" I put a date variable with todays date in it, but the bot isn't download any email.

If I delete the variable from "When received date is before" the bot download all the emails.

 

Thank you,

Raul


8 replies

Hello @ChanduMohammad S​ ,

The date is 2022-01-10, (YYYY-MM-DD format).

Userlevel 4
Badge +8

Hi @Raul Patcas​ ,

 

Can you check the Date value by adding a Message box?

And if I put the same variable in "When received date is on or after" everything works fine.

Userlevel 4
Badge +8

HI @Raul Patcas​ ,

 

Please go through below synopsis of each option,

 

  1. Optional: In the When received date is on or after list, select an option to retrieve specific emails on or after a certain date.
  2. Optional: In the When received date is on or before list, select an option to retrieve specific emails on or before a certain date.

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-email-action-loop.html/p>

I have the same problem, could you solve it?

Hello @Carlos Torres​ ,

 

I manage to avoid it by changing the connection server (from EWS server to Email server).

 

Try that and let me know if it works.

Badge +4

Hello @Carlos Torres​ 

 

I have done the below steps for Outlook

 

  1. Date time to String command-> Convert the system date to string variable with custom format yyyy/MM/dd or dd/MM/yyyy
  2. Date Time Assign command -> Convert the Step 1 string variable as date with the custom format used in Step 1
  3. In loop, use the step 2 date variable in "when to receive option"

 

Earlier I have faced the same issue while using the system date directly, but after this conversion, its working fine for me.

 

Userlevel 4
Badge +8

Hello @Raul Patcas​ 

 

Reported issue is fixed as part of A360.25 for Email Server.

Reference: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/release-notes/release-automation-360-v25.html/p>

Search using keyword: 00920617

 

Please feel free to open Support ticket in case if the issue still persists.

 

Regards,

Vinod

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