Question

Currently my process in running in multiple VMS but @[ProductA107584]​ facing issue with MetaBot in only One VM while Running in Prod EnEnvironmen.

  • 23 January 2022
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Currently my process in running in multiple VMS but @Product Alerts​ facing issue with MetaBot in only One VM while Running in Prod Environment-​

1. Same process in running in Two VM s in Prod but error occurs in only one VM while calling MetaBot especially in a line selecting Text Box through OC.

Error- Bot is going to that particular Text Box but failing to click on it and logic will again retry but fails this time too..​. But in other VM it's working

can Anyone have idea on this.Please explain.​


1 reply

Userlevel 5
Badge +9

Hi @BUJJA SREENIVAS​ ,

 

Checkout below article and make sure this setting's are applied in failure VM,

 

https://apeople.automationanywhere.com/s/article/Commands-like-Object-Cloning-Image-Recognition-Keystrokes-Etc-Do-Not-Work-In-Unattended-Mode-When-Autologin-Is-Enabled-And-Error-Out-With-Black-Screenshot-On-Failure/p>

 

If this is not helping you, I'd recommend opening a support ticket with AA using below link

 

https://apeople.automationanywhere.com/s/support/p>

 

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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