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SREENU 9084
Ground Control | Tier 1
January 23, 2022
Question

Currently my process in running in multiple VMS but @[ProductA107584]​ facing issue with MetaBot in only One VM while Running in Prod EnEnvironmen.

  • January 23, 2022
  • 1 reply
  • 47 views

Currently my process in running in multiple VMS but @Product Alerts​ facing issue with MetaBot in only One VM while Running in Prod Environment-​

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1. Same process in running in Two VM s in Prod but error occurs in only one VM while calling MetaBot especially in a line selecting Text Box through OC.

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Error- Bot is going to that particular Text Box but failing to click on it and logic will again retry but fails this time too..​. But in other VM it's working

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can Anyone have idea on this.Please explain.​

    1 reply

    C
    Most Valuable Pathfinder
    ChanduMohammadMost Valuable Pathfinder
    Most Valuable Pathfinder
    January 24, 2022

    Hi @BUJJA SREENIVAS​ ,

     

    Checkout below article and make sure this setting's are applied in failure VM,

     

    https://apeople.automationanywhere.com/s/article/Commands-like-Object-Cloning-Image-Recognition-Keystrokes-Etc-Do-Not-Work-In-Unattended-Mode-When-Autologin-Is-Enabled-And-Error-Out-With-Black-Screenshot-On-Failure/p>

     

    If this is not helping you, I'd recommend opening a support ticket with AA using below link

     

    https://apeople.automationanywhere.com/s/support/p>

     

     

    if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

    Chand
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