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HiiHas anyone had problems with the recorder? In my case, we're having problems with the bot crashing at any random line of code. We thought it was a RAM memory issue, but it's not overloading.

@OscarOchoa8a Let’s start with the first one: Errors at line 0 means there was a problem pre-processing your automation. This could be a number of issues. One of the most common that I personally run into is when I have too much data in a field.

Example: Sending an HTML email with a base-64 encoded graphic. I can easily trigger the line 0 error when the message I want to send is too large.

Next, the “crashing at any random line of code”. The error messages will give you a really good start on discovering the issue. If you want more information, check the bot runner log, located on the bot runner itself. Check this folder:

C:\ProgramData\AutomationAnywhere\BotRunner\Logs

Note: The ProgramData folder is hidden by Windows.

Inside, check the various logs. Look for date or file size being updated and look at the files. The logs are kinda difficult to read but will contain much more information than just a random error message.


That’s an interesting question, OscarOchoa8a !

I think the following community members may be able to help 

@Tamil Arasu10 

@SakthiVel