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Question

Control Room API Not Working

  • 15 January 2024
  • 2 replies
  • 287 views

Hello All

I need your help to resolve my below issue.

 

I want to use control using API , I have created role for API access with following access.

 

Bot Insight Data API

Generate API-Key

Then I have given api access role to my developer user and generated  API Key to connect.

When I tried to connect authentication API to read token using following URL

https://<Control Room>/v2/authentication

with Body 

{

  "apiKey": "<My Own Key>",

  "multiLogin": true

}

 

It shows message.

{

    "code": "UM1117",

    "details": null,

    "message": "Access token expected in the 'X-Authorization' header"

}

 

Can you help to resolve this issue?

 

Regards

Saket Lopes

2 replies

Userlevel 7
Badge +13

Hi @saket lubrizol ,

 

Are you trying it though Postman?

 
Badge

I am trying to do the same thing using Python, but nothing seems to be working. I am getting error as

 

SSLError (SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1007)')))

when I run the script. Please help.

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