Skip to main content
Ground Control | Tier 1
April 20, 2024
Solved

Control Roll Crashes Whenever I Click Any Dropdown

  • April 20, 2024
  • 12 replies
  • 1061 views

Control Room just crashes whenever I click Dropdowns
I already tried clearing the Browser Cache, Reinstalled the agent and Restarted.

 

Best answer by Abhay Naik

Hi @JGABARRA@khondoker , @juanchinc , @MaheshRPA 

This issue has been identified as a regression in Chromium, the open-source browser project that is the base for multiple browsers, including Google Chrome and Microsoft Edge. This issue has also been observed in Microsoft Edge v.124.x (124.0.2478.51), which was released on April 18.

 

KB:- https://apeople.automationanywhere.com/s/article/A360-UI-getting-an-error-code-STATUS-STACK-OVERFLOW-when-clicking-the-drop-down-button-on-the-bot-edit-page

 

Workaround: If you encounter this intermittent error, we recommend you to:

  • Clear the browser Cache.

  • Restart the browser and retry the UI action.

  • Until the final solution is delivered, we’d recommend delaying updating Chromium based browsers to v124.x; Google Chrome (124.0.6367.60 or 124.0.6367.61) and Microsoft Edge (124.0.2478.51).

Please keep checking the KB. AA team will be updating it with latest details.

12 replies

rima.sengupta
Automation Anywhere Team
Automation Anywhere Team
April 29, 2024

This issue is now resolved. If the Chrome or Edge browser isn’t updated automatically, please upgrade your browser to the latest version

https://www.linkedin.com/in/rima-sengupta/
mqcarpenter
Cadet | Tier 2
April 30, 2024

@rima.sengupta what version are you referring to? Current channel for us updates to Version 124.0.6367.92 (Official Build) (64-bit)