I have tried Removing and Installing the bot agent several times. Still not working
I have also tried to register a new device (other computer) and getting the same result.
Please any help is aprecciated. Im using the Community Control Room. community2.cloud-2.automationanywhere.digita
+9
Behind the loading screen, the device status shows the connected.
could you please cancel the loading window and check the device status?
When I close the "Connecting to CR" screen the device status is connected. But I can't deploy any bot because it is not connected to Control Room as you can see at botton left box.
+9
Could you please try restarting the bot agent services
Please follow the steps
1) Delete the Device (In above image one device is connected , please delete that)
2) Uninstall the Bot Agent .
3) Now restart the machine. ( once machine started for safer side restart bot agent services)
4) Click on "Connect to Local device" (highlighted in below image)
5) It will downloaded latest Bot agnet , install that and enable the Chrome extension.
6) Done
Please try and let us know if you still face any issue.
Thanks ,
AM
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