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Question

Connect to shared mailbox - A360


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  • Navigator | Tier 3
  • 36 replies

Has anyone been able to connect to a shared mailbox since the oAuth2 aside from using the outlook APP? 

Have you been able to connect to shared mailbox through EWS server?

9 replies

Padmakumar
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  • Navigator | Tier 3
  • 785 replies
  • January 3, 2023

Hi @ShivC ,

 

I haven’t had any requirement such to try this out. But can you try as below?

If you have the Shared Mailbox name as SharedMailBox and target folder as FolderName then give specific folder as SharedMailBox/FolderName.


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  • Most Valuable Pathfinder
  • 2690 replies
  • January 3, 2023

Hi @ShivC 

Yes it will work with Connect to : Outlook option, click on refresh button to the right side and click on the dropdown button post refresh you should see the shared mailboxes names that are configured to your outlook app.

 


rbkadiyam
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  • Navigator | Tier 3
  • 578 replies
  • January 3, 2023

@ShivC 

Could you try passing in the folder path into the Loop Action: mail in mail box Action as shown the screenshot below?

image 

Also, the Email: Connect Action lets you select between accounts:

 

image


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  • Author
  • Navigator | Tier 3
  • 36 replies
  • January 3, 2023

I know the outlook option works but I dont want outlook to be open hence dont want to use that option.

Looking to use EWS option for this but have not been able to make it work.

@rbkadiyam 

 


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  • Author
  • Navigator | Tier 3
  • 36 replies
  • January 10, 2023

So AA in current version cannot connect to shared mailbox using EWS. 

It is on their roadmap.


Forum|alt.badge.img+17
  • Most Valuable Pathfinder
  • 2690 replies
  • January 10, 2023
ShivC wrote:

So AA in current version cannot connect to shared mailbox using EWS. 

It is on their roadmap.

Thanks for the update @ShivC 


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  • Cadet | Tier 2
  • 3 replies
  • February 19, 2024

Hi Team, 

 

Is this issue is solved? 

 

regards

Madevan


Tamil Arasu10
Most Valuable Pathfinder
Forum|alt.badge.img+15
  • Most Valuable Pathfinder
  • 3271 replies
  • February 19, 2024

hi @Madevan 

please check out the below link

If you have trouble connecting to shared mailbox using EWS, see Unable to connect to shared mailbox using EWS error (A-People login required)


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  • Cadet | Tier 2
  • 3 replies
  • February 19, 2024

Our requirement, is to send email using a shared email box. 

 


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