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kbellamy
Cadet | Tier 2
July 15, 2022
Question

Connect Bot to Computer?

  • July 15, 2022
  • 3 replies
  • 42 views

When I click on the action to download bot and connect it just keeps going and does stop

    3 replies

    Ashwin A.K
    Ashwin A.K
    Navigator | Tier 3
    July 19, 2022

    Hi @Kevin Bellamy​ ,

     

    Could you check if the Bot Agent is up and running?

    If not, please start it and wait for 30-40 seconds before trying again in the CR.

     

    Kind Regards,

    Ashwin A.K

    Blogs at TheCodingTheory - https://www.thecodingtheory.com
    K
    kbellamyAuthor
    Cadet | Tier 2
    July 19, 2022

    I cant see any sign that the BOT agent is running.

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    September 25, 2022

    Hello @Kevin Bellamy​ ,

    Request you to please install the Bot agent on the machine with admin rights and then try to connect to the device

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html/p>

     

    If not, please raise a support case to troubleshoot further from our side

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