Question

Connect Bot to Computer?


When I click on the action to download bot and connect it just keeps going and does stop


3 replies

Userlevel 3
Badge +7

Hi @Kevin Bellamy​ ,

 

Could you check if the Bot Agent is up and running?

If not, please start it and wait for 30-40 seconds before trying again in the CR.

 

Kind Regards,

Ashwin A.K

I cant see any sign that the BOT agent is running.

Userlevel 4
Badge +8

Hello @Kevin Bellamy​ ,

Request you to please install the Bot agent on the machine with admin rights and then try to connect to the device

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html/p>

 

If not, please raise a support case to troubleshoot further from our side

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