Connect Bot to Computer?

When I click on the action to download bot and connect it just keeps going and does stop

3 replies

Userlevel 4
Badge +7

Hi @Kevin Bellamy​ ,


Could you check if the Bot Agent is up and running?

If not, please start it and wait for 30-40 seconds before trying again in the CR.


Kind Regards,

Ashwin A.K

I cant see any sign that the BOT agent is running.

Userlevel 6
Badge +9

Hello @Kevin Bellamy​ ,

Request you to please install the Bot agent on the machine with admin rights and then try to connect to the device>


If not, please raise a support case to troubleshoot further from our side