{"code":"UM1114","details":"To be safe, we logged you off here. Please log in again.","message":"You are logged in twice"}

Hi @RajeshS106234 

If you are planning to use your account simultaneously with API and physical method i’d recommend checking out below configuration for seamless access.

In the Control Room, go to Administration > Users and select Allow under Allow multiple sessions to enable multi-login.

Thanks @ChanduMohammad  just 1 more query- logout function is not working in A360.getting blank value (https://{{ControlRoomURL}}/v1/authentication/logout) this same method was working in V.11

@ChanduMohammad we are not using that account physically actually one more WLM bot is also using same credentials.

got it

This endpoint immediately invalidates an access token so that it cannot be used for authentication. The token to be logged out is passed in a header file with the request.

if you are trying via postman you should see 204 No Response

Checkout below documentation to know more

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/control-room-api/cloud-authentication-logout.html

Hi bro, good morning.

I have been the same issue, when try to do a Post action using Rest Web service Post Method action  all execute ok that it is great however, when the autentication is success and the bot get  the corresponding token , mi session is automatically log out.

for you solution, only apply to Enterprise edition, i have Community edition and into User section i dont have the Role section to perform the corresponding setting for enable “multisession”.

Do you know if there are other solution for Users of  community Edition?

Hi there, not sure about community version, can you please try the below approach once.

{
  "username": "jdoe",
  "password": "mypassword@123",
  "apiKey": "Vie;Z:IvtAhY0NU7baRLYEeIYUJSKO",
  "multiLogin": true
}