Chrome plugins are disabled or not installed while recording 2. Unable to find client while running on runner environment.

  • 3 April 2023
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Chrome plugins are disabled or not installed while recording 2. Unable to find client while running on runner environment.


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@Pinky 8574 

 

You can uninstall the Java and Microsoft Edge plug-ins using this method.

Google Chrome plug-in: This method is supported from Version 11.3.4.

Adobe Flex plug-in: This method is supported from Version 11.3.3.

Mozilla Firefox plug-in: This method is supported from Version 11.3.3.

  1. Open the command prompt in Run as administrator mode.
  2. Navigate to the Enterprise Client installation path.

For example: C:\Program Files (x86)\Automation Anywhere\Enterprise\Client\AAPlugInInstallation.exe.

  1. Enter the command for the specific plug-in:
Plug-in Command syntax
Google Chrome AAPlugInInstallation.exe /Chrome
Mozilla Firefox AAPlugInInstallation.exe /Firefox
Adobe Flex AAPlugInInstallation.exe /Flex
Java AAPlugInInstallation.exe /Java
Microsoft Edge AAPlugInInstallation.exe /edge
  1. Enter one or more parameters:
Parameter Description Example
/uninstall Uninstalls the plug-in C:\Program Files (x86)\Automation Anywhere\Enterprise\Client\AAPlugInInstallation.exe /Java /uninstall
/silent Silently uninstalls the plug-in C:\Program Files (x86)\Automation Anywhere\Enterprise\Client\AAPlugInInstallation.exe /Java /uninstall /silent
  • From the browser extension (manually)

Remove the Mozilla Firefox, Google Chrome, and Microsoft Edge plug-ins manually using the web extensions.

  1. Navigate to the Extensions page.
  2. Click Remove.
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reopen the case

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I need meeting for the same issue

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