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Navigator | Tier 3
December 28, 2022
Question

Certificado HTTPS en control room indica no es seguro

  • December 28, 2022
  • 22 replies
  • 840 views

Buenos Dias

 

Se realizo la instalacion de AA 360 con el certificado https pero no lo reconoce y el control room sigue indicando que no es conexion segura, como debo hacer para que sea seguro?

22 replies

Raul Jaimes
Navigator | Tier 3
December 28, 2022

Hola @cacordero ,

Posiblemente no haya creado correctamente (broken chain) o la entidad que certifica no sea valida.

https://www.clickssl.net/blog/what-is-invalid-tls-ssl-certificate-error-and-how-to-fix-it

Si es publico, se puede validar usando el siguiente sitio:

https://www.sslshopper.com/ssl-checker.html

Y algunas otras formas de verificar validez

https://www.keyfactor.com/resources/how-to-check-ssl-certificate/

 

Saludos,

Padmakumar
Premier Pathfinder | Tier 7
Premier Pathfinder | Tier 7
December 29, 2022

Hice la prueba pero el control room me sigue saliendo que es conexion no segura, ya cargue el certificado al servidor con la clave , reinicie los servicios pero el control room sigue sin ser seguro en https

Hi @cacordero ,

 

Please follow below mentioned steps to resolve your issue.

  • Click on the Unsecure icon on the web page 
  • Select Connection is not secure option
  • You will see an option like this. Select that and it will download the Certificate to your local drive.
  • Open MMC (Microsoft Management Console)
  • Click File and select Add/Remove Snap-in
  • Select Certificates from the upcoming window and select Add, then Ok.
  • Select the My User Account option and select Finish and Ok. (You have to repeat all these steps and the steps mentioned below for Computer Account as well)

This will give you an option to configure Certificates

  • Expand the Certificates option and import the downloaded certificate to both Trusted Root Certification Authorities and Trusted Publishers by right clicking on them and selecting the Import option.

Upon closing the window, it will ask you to save the console. Save the same and test the web page after relaunching the browser.

 

Hope this will help.

Padmakumar
cacorderoAuthor
Navigator | Tier 3
December 29, 2022

Hice esos pasos, el certificado esta imoportado y almacenado en certificxados pero sigue saliendo como no seguro

 

Raul Jaimes
Navigator | Tier 3
December 29, 2022

Hola @cacordero ,

Intenta eliminar los certificados del navegador. 

https://www.wipo.int/pct-eservices/en/support/cert_remove_chrome.html

¿Sucede lo mismo si ingresas a Firefox?

¿Será posible que exista algún bloqueo a nivel firewall?

 

Saludos.

 

cacorderoAuthor
Navigator | Tier 3
December 29, 2022

Si ya lo elimine pero sigue igual y ya me preocupa que no funcione

 

Tengo otra consulta adicional la configuracion del correo para leer y enviar funcionara despues del 31 de diciembre con la configuracion EWS basic?

 

Padmakumar
Premier Pathfinder | Tier 7
Premier Pathfinder | Tier 7
December 30, 2022

Si ya lo elimine pero sigue igual y ya me preocupa que no funcione

 

Tengo otra consulta adicional la configuracion del correo para leer y enviar funcionara despues del 31 de diciembre con la configuracion EWS basic?

 

I am using a self-signed certificate and I followed this approach to make site secure. Please follow the below link and see if you have missed anything or not.

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cr-self-signed-certificate-java-credential-store.html

 

Follow the below article to setup the email through EWS.

https://apeople.automationanywhere.com/s/article/How-to-set-up-Email-settings-using-EWS

Padmakumar
Cadet | Tier 2
June 7, 2023

The issue seems related to SSL protocol error which you can fix by using several methods. Follow this article steps: https://cheapsslweb.com/blog/fix-neterr-ssl-protocol-error-in-google-chrome

If the issue still persists, then here are the list of SSL errors with solutions.
https://lowendtalk.com/discussion/184905/top-causes-of-ssl-certificate-errors-and-how-to-fix-them

Cadet | Tier 2
December 17, 2023

If you are facing this issue since a long then you must try following steps to Fix SSL Error ERR_SSL_PROTOCOL_ERROR

Cadet | Tier 2
January 11, 2024

I too faced a similar error and just fixed it. You can resolve this "Not Secure Website Warning" by following this step-by-step guide: https://www.ssl2buy.com/wiki/how-to-fix-err-ssl-protocol-error

Cadet | Tier 2
January 12, 2024

The problem appears to be associated with an SSL protocol error, and there are various methods you can apply to resolve it as mentioned in following article. - Fix ERR_SSL_PROTOCOL_ERROR