Capture not working in RDP session

Hi @s 9425 ,

 

Can you put a Screen capture action just before this particular line where the BOT is getting failed and share the output here?

 

If my thinking is correct, this issue has something to do with the RDP session.

 

 

Hi @Padmakumar,

 

Sure, here is the attached screenshot of how the recorder records an object, in this case I have to restart my Remote Desktop session and then it works fine. But I need a workaround for this as it’s going to be deployed to an unattended bot runner which will be on Remote Desktop.

Thank you for your help in advance.

 

So, it means that the RDP session is not getting logged out properly. You may use either of the below step and let me know the result.

• Use the enclosed .bat file.

or 

• Use Run → Sign out

Hi @s 9425 ,

 

Can you put a Screen capture action just before this particular line where the BOT is getting failed and share the output here?

 

If my thinking is correct, this issue has something to do with the RDP session.

 

 

Hi @Padmakumar,

 

Sure, here is the attached screenshot of how the recorder records an object, in this case I have to restart my Remote Desktop session and then it works fine. But I need a workaround for this as it’s going to be deployed to an unattended bot runner which will be on Remote Desktop.

Thank you for your help in advance.

 

 

 

So, it means that the RDP session is not getting logged out properly. You may use either of the below step and let me know the result.

 

• Use the enclosed .bat file.

or 

• Use Run → Sign out

 

 

Hi @Padmakumar,

Thank you this worked. Will I have to always follow this step if the recorder does not work as shown in the screenshot? If yes, is there a permanent workaround for this?

Hi @s 9425 ,

 

Can you put a Screen capture action just before this particular line where the BOT is getting failed and share the output here?

 

If my thinking is correct, this issue has something to do with the RDP session.

 

 

Hi @Padmakumar,

 

Sure, here is the attached screenshot of how the recorder records an object, in this case I have to restart my Remote Desktop session and then it works fine. But I need a workaround for this as it’s going to be deployed to an unattended bot runner which will be on Remote Desktop.

Thank you for your help in advance.

 

 

 

So, it means that the RDP session is not getting logged out properly. You may use either of the below step and let me know the result.

 

• Use the enclosed .bat file.

or 

• Use Run → Sign out

 

 

Hi @Padmakumar,

 

Thank you this worked. Will I have to always follow this step if the recorder does not work as shown in the screenshot? If yes, is there a permanent workaround for this?

No. You have to follow this step only when you are using the Runner machine. Otherwise, it is a one-time activity.