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Question

Capture not working


  • Navigator | Tier 3
  • 69 replies

Hi,

I try to do automation of the webpage.

When I try to capture elements from the website nothing is happen.

The recorded is "sending" me into the correct window but I'm not able to capture anything.

This same issue happens when I try to capture applications.

Any idea why capturing is not working?

 

Bot ver. 21.121

AA - Automation 360

9 replies

Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 28, 2022

Yes in RDP machine make the changes suggested in the KB and try again?


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 28, 2022

Which Website you are trying to Automate?


  • Author
  • Navigator | Tier 3
  • 69 replies
  • January 28, 2022

Mystery solved.

Somone disable Automation 360 in Chrome :D

Thank you for your help.

 


  • Author
  • Navigator | Tier 3
  • 69 replies
  • January 28, 2022

In Windows?

Currently, I'm developing on RDP


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 28, 2022

Hi @Robert Ozog​ ,

 

Can you change your System Resolution to 1366*768 and try again?

 

Checkout below KB for resolution,

 

https://apeople.automationanywhere.com/s/article/Object-Cloning-Able-to-capture-the-object-but-highlighted-on-a-wrong-place/p>


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 28, 2022

Hope your browser settings zoom percentage is set to 100%? Which application are you trying to Automate?

 


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • January 28, 2022

Great @Robert Ozog​ 


  • Author
  • Navigator | Tier 3
  • 69 replies
  • January 28, 2022

Yes it's set to 100%

I'm trying to automate website applications.

When I start to experience the issue I tried to capture the windows explorer window - capturing was not working here as well :(


  • Author
  • Navigator | Tier 3
  • 69 replies
  • January 28, 2022

Changing resolution do not solve the issue :(


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