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M
MrOzog
Navigator | Tier 3
January 28, 2022
Question

Capture not working

  • January 28, 2022
  • 9 replies
  • 178 views

Hi,

I try to do automation of the webpage.

When I try to capture elements from the website nothing is happen.

The recorded is "sending" me into the correct window but I'm not able to capture anything.

This same issue happens when I try to capture applications.

Any idea why capturing is not working?

 

Bot ver. 21.121

AA - Automation 360

    9 replies

    C
    Most Valuable Pathfinder
    ChanduMohammadMost Valuable Pathfinder
    Most Valuable Pathfinder
    January 28, 2022

    Yes in RDP machine make the changes suggested in the KB and try again?

    Chand
    C
    Most Valuable Pathfinder
    ChanduMohammadMost Valuable Pathfinder
    Most Valuable Pathfinder
    January 28, 2022

    Which Website you are trying to Automate?

    Chand
    M
    MrOzogAuthor
    Navigator | Tier 3
    January 28, 2022

    Mystery solved.

    Somone disable Automation 360 in Chrome :D

    Thank you for your help.

     

    M
    MrOzogAuthor
    Navigator | Tier 3
    January 28, 2022

    In Windows?

    Currently, I'm developing on RDP

    C
    Most Valuable Pathfinder
    ChanduMohammadMost Valuable Pathfinder
    Most Valuable Pathfinder
    January 28, 2022

    Hi @Robert Ozog​ ,

     

    Can you change your System Resolution to 1366*768 and try again?

     

    Checkout below KB for resolution,

     

    https://apeople.automationanywhere.com/s/article/Object-Cloning-Able-to-capture-the-object-but-highlighted-on-a-wrong-place/p>

    Chand
    C
    Most Valuable Pathfinder
    ChanduMohammadMost Valuable Pathfinder
    Most Valuable Pathfinder
    January 28, 2022

    Hope your browser settings zoom percentage is set to 100%? Which application are you trying to Automate?

     

    Chand
    C
    Most Valuable Pathfinder
    ChanduMohammadMost Valuable Pathfinder
    Most Valuable Pathfinder
    January 28, 2022

    Great @Robert Ozog​ 

    Chand
    M
    MrOzogAuthor
    Navigator | Tier 3
    January 28, 2022

    Yes it's set to 100%

    I'm trying to automate website applications.

    When I start to experience the issue I tried to capture the windows explorer window - capturing was not working here as well :(

    M
    MrOzogAuthor
    Navigator | Tier 3
    January 28, 2022

    Changing resolution do not solve the issue :(

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