Question

cannot connect to SAP, get error message: SAP GUI not installed

  • 25 May 2022
  • 3 replies
  • 11 views

Dear

 

I am trying to connect / use recorder. When using either of them I get the Error message SAP GUI solution not installed. Please install package 750 with patchversion 9 or higher.

 

According to the info from SAP I am using 770. This should work in my opinion.

I am using AA2019 v17 version.

 

How can I make a successfull connection / recorder possibility?

 

Attached SAP Error message (partially in Dutch) en SAP info

 

Looking foward hearing answer


3 replies

Hi @Robin Hofman​ ,

 

Please find the supported SAP versions below:

  • SAP GUI 750 with patch 9
  • SAP GUI 760 with patch 0
  • SAP GUI 760 with patch 1
  • SAP GUI 760 with patch 5

 

We request you to refer the below document for more information:

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-sap_action.html

 

Thank you

Dear veenaN,



Thank you for the answer. Is there already a date known ­in future woensdag SAP 770 Will be supported for AA2019 v17?





Verzonden met BlackBerry Work(www.blackberry.com)
Userlevel 4
Badge +8

Hi,

 

SAP 770 will be supported from A360.26 version onwards.

 

Thanks.

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