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R
Robhof
Cadet | Tier 2
May 25, 2022
Question

cannot connect to SAP, get error message: SAP GUI not installed

  • May 25, 2022
  • 3 replies
  • 608 views

Dear

 

I am trying to connect / use recorder. When using either of them I get the Error message SAP GUI solution not installed. Please install package 750 with patchversion 9 or higher.

 

According to the info from SAP I am using 770. This should work in my opinion.

I am using AA2019 v17 version.

 

How can I make a successfull connection / recorder possibility?

 

Attached SAP Error message (partially in Dutch) en SAP info

 

Looking foward hearing answer

    3 replies

    V
    Automation Anywhere Team
    VeenaN104529
    Automation Anywhere Team
    May 30, 2022

    Hi @Robin Hofman​ ,

     

    Please find the supported SAP versions below:

    • SAP GUI 750 with patch 9
    • SAP GUI 760 with patch 0
    • SAP GUI 760 with patch 1
    • SAP GUI 760 with patch 5

     

    We request you to refer the below document for more information:

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-sap_action.html

     

    Thank you

    R
    RobhofAuthor
    Cadet | Tier 2
    May 31, 2022
    Dear veenaN, Thank you for the answer. Is there already a date known ­in future woensdag SAP 770 Will be supported for AA2019 v17? Verzonden met BlackBerry Work(www.blackberry.com)
    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    September 22, 2022

    Hi,

     

    SAP 770 will be supported from A360.26 version onwards.

     

    Thanks.

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