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Can't see notifications within the notification "bell"

Andoni
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  • Andoni
  • Navigator | Tier 3
  • 85 replies

Hello, 

I’ve just installed A360 v27 (on-prem) in one of our servers and I’ve enabled (with AAE_Admin account) the notifications. However, no notification pops up when sth happens (e.g. export bot, run bot) for any user, any ideas?

Best answer by Raul Jaimes

@Andoni 

You need manage the notifications (event categories) according the follow documentation

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/administration/getting-started-alerts-notifications.html#tpc-getting-started-alerts-notifications__event-categories

 

HTH

REgards

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3 replies

rbkadiyam
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  • rbkadiyam
  • Navigator | Tier 3
  • 582 replies
  • January 18, 2023

@Andoni 

check if email Notifications enabled

 

Ramesh B Kadiyam
Andoni
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  • Andoni
  • Author
  • Navigator | Tier 3
  • 85 replies
  • January 20, 2023

@rbkadiyam I am not talking about email notification but v27 notifications feature:

 

Raul Jaimes
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  • Raul Jaimes
  • Navigator | Tier 3
  • 494 replies
  • Answer
  • January 21, 2023

@Andoni 

You need manage the notifications (event categories) according the follow documentation

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/administration/getting-started-alerts-notifications.html#tpc-getting-started-alerts-notifications__event-categories

 

HTH

REgards

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