Question

Can't see notifications within the notification "bell"

  • 18 January 2023
  • 3 replies
  • 55 views
Andoni
Userlevel 3
Badge +8

Hello, 

I’ve just installed A360 v27 (on-prem) in one of our servers and I’ve enabled (with AAE_Admin account) the notifications. However, no notification pops up when sth happens (e.g. export bot, run bot) for any user, any ideas?

3 replies

rbkadiyam
Rank
Userlevel 5
Badge +14

@Andoni 

check if email Notifications enabled

 

Ramesh B Kadiyam
Andoni
Userlevel 3
Badge +8

@rbkadiyam I am not talking about email notification but v27 notifications feature:

 

Raul Jaimes
Userlevel 5
Badge +9

@Andoni 

You need manage the notifications (event categories) according the follow documentation

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/administration/getting-started-alerts-notifications.html#tpc-getting-started-alerts-notifications__event-categories

 

HTH

REgards

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