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can't connect to local device

  • February 2, 2026
  • 4 replies
  • 21 views
A
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I made a HelloWorld bot in the dashboard. When I go to run the bot, it tells me to install the Bot Agent and the browser extension on my machine. So that’s fine; I do that.

And then nothing happens. If I try to run the bot again, it just tells me to install the Bot Agent again, even though I already have. If I click the “Connect local device” button, it just tells me to install the Bot Agent again. 

Best answer by Aaron.Gleason

​@AugustZellmer Interestingly, someone with a very similar name seems to have had the same problem:

For some reason this was solved by changing the chrome://flags and  Local Network Access Checks to Disable, then restart the service…

Change from Default to Disabled

 

4 replies

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • February 2, 2026

​@AugustZellmer Make sure the Automation Anywhere extension is active. You can also try disabling and then re-enabling it if already installed.

The Control Room can’t tell if the Bot Agent is installed unless that extension is installed and enabled.

A
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  • AugustZellmer
  • Author
  • Cadet | Tier 2
  • February 3, 2026

Okay, I’ve double-checked that the extension is enabled.

But I’m still just stuck on this same screen. 

 

 

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • Answer
  • February 3, 2026

​@AugustZellmer Interestingly, someone with a very similar name seems to have had the same problem:

For some reason this was solved by changing the chrome://flags and  Local Network Access Checks to Disable, then restart the service…

Change from Default to Disabled

 

A
Forum|alt.badge.img+1
  • AugustZellmer
  • Author
  • Cadet | Tier 2
  • February 3, 2026

Yep, that’s fixed it. Thanks!

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