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Question

Can Control Room detect or notify when a device is disconnected?

  • June 30, 2026
  • 1 reply
  • 45 views
T

We would like to know if Control Room provides a way to detect or receive notifications when a connected device becomes disconnected.
If such functionality exists, could you please share the available methods (e.g., built-in notifications, APIs, or configuration settings)?

    1 reply

    S

    ​@Tetsuya.A2 , 

    unfortunately, Automation Anywhere Control Room does not provide a built-in notification or alert when a connected device becomes disconnected. However, device status can be monitored through Manage -> Devices or by using the Control Room REST APIs.

    A common and cost-effective approach is to use a PowerShell script scheduled via Windows Task Scheduler (e.g., every 2-3 minutes) to query the Control Room API, compare the current device status with the previous state, and automatically send Email or Microsoft Teams notifications when a device transitions from Connected to Disconnected. This solution does not require Automation Anywhere bot execution and is widely used for external monitoring.

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