Browser automation - User profile path Error

​@Connor375 What is the action you’re using to launch the browser? This screen is showing that the extension is crashing. This doesn’t look like what a Browser: Open action would do...

​@Aaron.Gleason ​@BotDev I am using the browser automation - start session command, i currently have it disabled so that i could continue working on my script, but the User profile path option is what is giving me such a hard time. the problem i face if i don't though, is i am forced to use my login every time i want to access this particular site.

​@Connor375 Any particular reason you’re not using Browser: Open?

The Browser Automation package is deprecated and I don’t recommend using it.

​@Aaron.Gleason I was not aware that it was deprecated, there wasn't anything on the bot store page that indicated that it was, the last update was February 13th of 2026 although it shows 2024 in the notes. I do see a Web Automate package on the store, should i be using that instead.

I was not using the Browser: Open and recorder is because i have found that it runs significantly slower then when i use selenium. It has been working up to this point, this is the first time i’ve encountered this profile error. 

​@Connor375 Use the Browser package. The Web Automate package has not been updated for 3 years.

​@Aaron.Gleason Sounds good, Is there anything that can be done about the slowness of the recorder package, it can take upwards of 20 seconds or more sometimes to capture 1 element, I've seen this across multiple websites, across both the community edition and my work control room. 

​@Connor375 The Browser package will not affect the speed of the Recorder package. If Recorder is taking that long to capture an item, I can understand why you’re concerned. Under normal situations, I’ve never seen a Capture action take that long.

Are you using a supported browser? Chrome? Edge? Do you have the Automation Anywhere extension installed and active?

I just recorded a short, unedited video below of me capturing a very simple web page’s text boxes, setting values, then running the automation. If you’re not seeing this amount of speed, something is wrong or the site you’re working with is causing problems. Feel free to use the site in the video for testing.

​@Connor375 from your screenshot you are pointing the session to a Chrome profile at C:\botgames - but you have quotes around the path. That is very likely your problem, as I have seen this at customer sites before. Try removing the quotes.

I agree, there are many of us that use the Selenium wrapper due to the slowness in Recorder functions (I do wish ​@BotDev would update it, to be sure); and it is usually quite stable.

If, for some reason, removing the quotes does not work, trying deleting everything under the profile directory (C:\botgames) in case of profile corruption.

​@JLogan3o13 I tried this and it worked, thank you for your help.