Box Package in Botstore Download Issue

Forum|Forum|11 months ago
September 5, 2025
4 replies
77 views

I am using the following Box package from Bot Store: https://botstore.automationanywhere.com/bot/box-package

The start session connects without any issue using client credentials grant.

When i do download file, i get an error file and folder not found.

When i do upload file, i get success message but the file does not get uploaded to box.

When i try the same with developer token, it works without any issue. But Dev tokens are limited to 1 hour usage only and needs to refreshed.

Aaron.Gleason

Automation Anywhere Team

Hey @abhishekp. It appears that’s how Box’s API works.

https://developer.box.com/reference/resources/access-token/

It appears 3600 seconds is all it will allow, which is 1 hour.

A

abhishekpAuthor

Cadet | Tier 2

@Aaron.Gleason :

How can i get client credentials grant.to get working. start session connects without any issues, but getting an error while doing download like file/folder not found.

Aaron.Gleason

Automation Anywhere Team

@abhishekp I’m sorry, I don’t have an enterprise Box account to test this with. Can anyone else help?

Shreya.Kumar

@abhishekp have you tried creating a Custom OAuth connection with your Box credentials?

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