Question

Bot unable to deploy on local device for debugging. Deployment settings greyed out.

Forum|Forum|6 months ago
May 20, 2025
3 replies
56 views

Y

+1

Yong 4431
Cadet | Tier 2

Hi all,

I’ve been unable to connect to my local device on my BOT CREATOR license recently.

I can clearly see my device is connected from my CR to my local device.

When I try run a simple message box bot as a test, it keeps throwing this error. I am sure that the ID and Password is 100% correct.

I read a solution article that it might be due to deployment settings, but this is greyed out.

I have admin access and can toggle other devices. It’s only specifically for this user/device that I cannot edit.

Note: Recorder action works on my device

Some solutions that I have tried running

Reinstalling bot agent
Clearing all cache files, %ProgramData%, %AppData%, AA folder
Removing device from Control Room
Restarting computer

+14

Aaron.Gleason
Automation Anywhere Team
Forum|Forum|6 months ago
May 21, 2025

Bring up a command prompt/terminal/PowerShell window and enter the command whoami (all one word). That is the value to put into the domain\user area. Leave the password blank.

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Y

+1

Yong 4431
Author
Cadet | Tier 2
Forum|Forum|6 months ago
May 21, 2025

Bring up a command prompt/terminal/PowerShell window and enter the command whoami (all one word). That is the value to put into the domain\user area.

Hi Aaron, the username in the screenshot is just used as a placeholder/censored version for posting. I’ve tried that and the result is exactly the same when we hit the refresh button for the username.