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Navigator | Tier 3
March 8, 2019
Solved

Bot Store download process changed?

  • March 8, 2019
  • 36 replies
  • 299 views

Hello together,

 

i recognized that if i download an bot from the bot store i get an windows installer instead of the folder of the automation.

 

Can anyone explain how to download just the automation files from the bot store?

 

Thanks

Best answer by Automation Anywhere Team

Hi Folks, We released the bot installer (msi) for reducing bot install time from 5 minutes to 15 seconds.

  • Please download msi and install it (double click the msi).
  • The license key is available under "My Downloads" page for that bot.
  • And you're all set. You do not have to copy paste any files to any folders. The installer will take care of everything. Please use the installer and share your experience. Thanks

36 replies

Navigator | Tier 3
March 12, 2019

Could you please provide both 2 ways to install (.msi and .zip)?

I'm facing the same issue with Hakan Ayranci - i don't have admin rights so i cannot install the downloaded bot.

In japan,We are working in high security environment, so only IT infra members have admins right. We have to request them every times i want to install anything into my PC

Automation Anywhere Team
March 12, 2019

@Hakan Ayranci​ Thanks for the feedback. We introduced the MSI installer due to user friction in having to manually copy files from the download package into the right Automation Anywhere application directories.

 

That said, we now recognize that some customers are unable to use installer MSI files due to certain restrictions imposed by IT policies. To request zip files, please submit a request via at botstore@automationanywhere.com.

Automation Anywhere Team
March 12, 2019

@FPT Software​ : Thanks for the input and feedback. We recognize that some customers are unable to use installer MSI files due to certain restrictions imposed by IT policies. To request zip files, please submit a request via at botstore@automationanywhere.com.

 

(As background: The reason we introduced the MSI installer is so that users no longer have to manually copy files from the download package into the Automation Anywhere application directories.)

 

 

Navigator | Tier 3
March 13, 2019

Dear BrendanF102817,

 

Thank you for you replying.

I agreed with .msi solution - it helps us so much when deploy downloaded bot.

 

At this moment, i will use your suggestion (submit request via email) to get the bot. But if possible, please add more download option (by .zip). It's quicker & more convenience than email request. User will decide & select .zip or .msi by themselves.

 

Just for sharing, as i mentioned above, in Japan enterprises- Most of users (included RPA developer) don't have admin right so it becomes difficult to install anything on PC. I'll be very happy if your team also consider about this problem when design new future for AAE or Bot Store.

Navigator | Tier 3
March 13, 2019

You also can zip file with password - then user will using license code to unzip the file.

Automation Anywhere Team
March 13, 2019

@FPT Software​ Thanks for the feedback -- I'll pass on your suggestion for other download options (e.g. zip files) to the Bot Store operations team

HakanAuthor
Navigator | Tier 3
March 15, 2019

But this can't be a be a permanent solution.

So for every Bot i want to download from the bot store i have to submit a request via the mail?

HakanAuthor
Navigator | Tier 3
March 15, 2019

Hello @FPT Software​ and @Brendan Foley​ ,

 

as Do said you can provide a zip file with the key as password.

 

This could look like the following, so you can choose which one you want to download the zip or msi:

Capture

Automation Anywhere Team
March 15, 2019

@Hakan Ayranci​ I'll pass on the suggest to our Bot Store operations team. At present, they're asking people to submit a request for zip files directly to them at botstore@automationanywhere.com (vs. making the zip files publicly available).

Automation Anywhere Team
March 15, 2019

@Hakan Ayranci​ Per your other note, I've passed on your suggestion for downloading zip files to the Bot Store operations team. At present, they're asking people to send the request to the above email alias.