Bot Running Device stuck on configuring. I have been running multiple bots all day and have suddenly faced an error where my bot device went from being online to configuring and has stayed on this for quite a while. I have tried already removing the

  • 23 March 2022
  • 1 reply

device and adding the device back but no luck.

1 reply

Userlevel 7
Badge +10

Hello @Aaron Saunders​ , Try following steps.

  1. Stop the Bot agent service.
  2. Navigate to C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere and delete the files present there after taking a backup.
  3. Start the Bot agent service and try to run the bot.


Refer to the following article as well.>