Hello, we are using Automation 360 Build 37528 and trying to start an unattended bot on a fixed schedule. However if the machine is locked, the bot always fails to start, returning the error message:

java.lang.RuntimeException: User - xxx has attested the device credentials, but Console session is locked

The user has the correct credentials to unlock the machine and we also tried to uncheck Attest Device Credentials checkbox in user settings, as described in 

https://apeople.automationanywhere.com/s/article/A360-Java-lang-RuntimeException-User-vdi-has-attested-the-device-credentials-but-not-chosen-to-reuse-an-existing-session

but nothing seems to work. Is there anything else we can try?

Thank you