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Question

Bot Agent Deployment errors about installaing for all users

  • May 16, 2022
  • 3 replies
  • 51 views
M

Hello,

 

I installed bot agent for all users and I took Failed Connection Error. However, I did not take this error when I installed as only my user. Why do I take connection error for all users installation?

 

Thanks.

    3 replies

    Tamil Arasu10
    Most Valuable Pathfinder
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    • Tamil Arasu10Most Valuable Pathfinder
    • Most Valuable Pathfinder
    • May 16, 2022

    Hi @Mustafa Ovacik​ ,

     

    • To install at the system level, select Anyone who uses this computer (all users)
    • All users of the device can use this Bot agent. However, users installing the Bot agent must have administrator privileges.

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html/p>

     

    _Tamil_
    M
    • Mustafa.O
    • Author
    • Cadet | Tier 2
    • May 18, 2022

    Hi Tamir,

     

    I understood this point but my user already has admin privileges

    A
    Automation Anywhere Team
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    Hi,

     

    Please see if the below article helps fix the issue.

     

    https://apeople.automationanywhere.com/s/article/Not-able-to-install-the-A2019-Bot-Agent-application/p>

     

    Thanks.

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