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Hello,

 

I installed bot agent for all users and I took Failed Connection Error. However, I did not take this error when I installed as only my user. Why do I take connection error for all users installation?

 

Thanks.

Hi @Mustafa Ovacik​ ,

 

  • To install at the system level, select Anyone who uses this computer (all users)
  • All users of the device can use this Bot agent. However, users installing the Bot agent must have administrator privileges.

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html/p>

 

Hi Tamir,

 

I understood this point but my user already has admin privileges

Hi,

 

Please see if the below article helps fix the issue.

 

https://apeople.automationanywhere.com/s/article/Not-able-to-install-the-A2019-Bot-Agent-application/p>

 

Thanks.

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