BLM API Not Working in V.37

Forum|Forum|1 year ago
July 23, 2025
17 replies
331 views

Hi all,

Is anyone else experiencing issues with the BLM API, specifically the /v2/blm/promoteBot endpoint.

Since the v.37 update was deployed to our environment yesterday, all other endpoints are working but some of our promotion scripts are failing when executing a POST request on the promoteBot endpoint:

400:

{
    "message": "Validation failed for 'api_key'. Reason: must match pattern [^<>]*."
}

This seems like a strange error to get, considering it was working yesterday and there were no changes at all.

Thanks

Adam

Best answer by Shreya.Kumar

@AWilson the issue has been resolved by our team and should be rolled out in our upcoming patch update!

Show previous replies

Shreya.Kumar

@AWilson the issue has been resolved by our team and should be rolled out in our upcoming patch update!

Thanks @Shreya.Kumar !

Do you have any more information on when this patch is likely to be applied?

as of now, the tentative date is most likely the end of July, but I’m waiting for a confirmation from the release team. Will revert with a timeline once it’s locked in!

Shreya.Kumar

@AWilson the issue has been resolved by our team and should be rolled out in our upcoming patch update!

Wow...that was fast...😀

🚀lessgooo

K

Karissa M

Cadet | Tier 2

@Shreya.Kumar I have an urgent need to make a fix to a production bot and cannot promote using the UI, which is our usual course, what can I do? We do not have any bot creator licenses open to assign to the production CR. Export and import?

AWilsonAuthor

Navigator | Tier 3

@AWilson the issue has been resolved by our team and should be rolled out in our upcoming patch update!

Thanks @Shreya.Kumar !

Do you have any more information on when this patch is likely to be applied?

as of now, the tentative date is most likely the end of July, but I’m waiting for a confirmation from the release team. Will revert with a timeline once it’s locked in!

Hi @Shreya.Kumar ,

Do you have a date when this will be deployed to customer environments please? I note that this is still broken and impacting our normal release process.

Shreya.Kumar

@AWilson sorry for not updating this sooner; I have escalated this to my team, looks like there’s been some unexpected delays. I’ll have an update for you by next week.