Appears that this isn’t isolated to just the API, looks like the entire feature of bot promotion is broken:

Hi ​@AWilson ,

As the error indicates, the issue is with your API key. If your current request looks like:

{
  "api_key": "<my-secret-key>"
}

Change it to:

{ "api_key": "my-secret-key" }

Below shown is the accepted format.

{
    "message": "Validation failed for 'api_key'. Reason: must match pattern [^<>]*."
}

​@AWilson could you check if the API key has expired?

Hi ​@AWilson ,

 

As the error indicates, the issue is with your API key. If your current request looks like:

{
  "api_key": "<my-secret-key>"
}

 

Change it to:

 

{ "api_key": "my-secret-key" }

 

 

Below shown is the accepted format.

 

​@Padmakumar  Hi, there’s no issue with the API Key as it can be used to make other requests. Please note my update on this post where I mentioned that even using the ‘Promote Bot’ feature in the UI (which is calling the /v2/promoteBot endpoint) is also not working.

{
    "message": "Validation failed for 'api_key'. Reason: must match pattern [^<>]*."
}

Hi ​@Shreya.Kumar , the key is valid as it can be used to make other requests.

  

Hi ​@AWilson ,

 

As the error indicates, the issue is with your API key. If your current request looks like:

{
  "api_key": "<my-secret-key>"
}

 

Change it to:

 

{ "api_key": "my-secret-key" }

 

 

Below shown is the accepted format.

 

 

​@Padmakumar  Hi, there’s no issue with the API Key as it can be used to make other requests. Please note my update on this post where I mentioned that even using the ‘Promote Bot’ feature in the UI (which is calling the /v2/promoteBot endpoint) is also not working.

Requesting to raise a support ticket in this case as it could be a bug too.

{
    "message": "Validation failed for 'api_key'. Reason: must match pattern [^<>]*."
}

I’ve escalated this to my team; will revert with a solution soon!

​@AWilson the issue has been resolved by our team and should be rolled out in our upcoming patch update!

Thanks ​@Shreya.Kumar !

Do you have any more information on when this patch is likely to be applied?

Wow...that was fast...😀

as of now, the tentative date is most likely the end of July, but I’m waiting for a confirmation from the release team. Will revert with a timeline once it’s locked in!

🚀lessgooo

​@Shreya.Kumar I have an urgent need to make a fix to a production bot and cannot promote using the UI, which is our usual course, what can I do? We do not have any bot creator licenses open to assign to the production CR. Export and import?

Hi ​@Shreya.Kumar ,

Do you have a date when this will be deployed to customer environments please? I note that this is still broken and impacting our normal release process.

​@AWilson sorry for not updating this sooner; I have escalated this to my team, looks like there’s been some unexpected delays. I’ll have an update for you by next week.

in the meantime, please check out this article for a workaround: https://apeople.automationanywhere.com/s/article/A360-37-Known-Limitation-Bot-Promote-APIkey-intermittent-issue

Thanks for the workaround ​@Shreya.Kumar , I will generate new keys.