Skip to main content
Solved

Bad Gateway error for Document Automation

  • August 21, 2025
  • 1 reply
  • 33 views

Forum|alt.badge.img+3

Hi , 

 

We recently had a server restart. Post that we are not able to access anything in the document automation. It gives the error as “Bad gateway 502”. I suspect some of the services to be down which is giving this error. Which are the services I should check and enable. Or is this something else.

 

Task bot error

 

AARI URL

 

 

Control Room

 

Best answer by Aaron.Gleason

@naman.pathak110893 I might suggest opening a trouble ticket with support: support@automationanywhere.com 

Also, check the basics: Free disk space, check server logs, etc.

1 reply

Aaron.Gleason
Automation Anywhere Team
Forum|alt.badge.img+14
  • Automation Anywhere Team
  • Answer
  • August 21, 2025

@naman.pathak110893 I might suggest opening a trouble ticket with support: support@automationanywhere.com 

Also, check the basics: Free disk space, check server logs, etc.