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Bad Gateway

  • May 18, 2023
  • 5 replies
  • 1908 views
V
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Hi All,

All of a sudden, we started getting bad gateway error while launching the control room URL. I have tried restarting the servers and also services, but still the issue persists. Can you let me know, what else can be done. 

 

Best answer by Sajith Sudhakaran

Hello @vineeth Nagishetty @MP 2033 

  1. Ensure the Database server is up and running and connectivity to the Database server is success from CR server. 
  2. Review the WebCR.log file located by default at C:\ProgramData\AutomationAnywhere\Logs

5 replies

rbkadiyam
Premier Pathfinder | Tier 7
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  • rbkadiyam
  • Premier Pathfinder | Tier 7
  • May 18, 2023

@vineeth Nagishetty restart reverseproxy service

Ramesh B Kadiyam
V
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Have tried it but, no luck. Still getting the same error. 

Raul Jaimes
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  • Raul Jaimes
  • Navigator | Tier 3
  • May 18, 2023

@vineeth Nagishetty 

Verify diskspace where you have installed the Control-Room. It requires at least 25% free space. 

Also check database status and the logs folder 

 

 

Let us know your feedback.

Regards

M
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  • MP 2033
  • Cadet | Tier 2
  • August 7, 2023

none of these :(

any other suggestions?

 

S
Automation Anywhere Team
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  • Sajith Sudhakaran
  • Automation Anywhere Team
  • Answer
  • August 10, 2023

Hello @vineeth Nagishetty @MP 2033 

  1. Ensure the Database server is up and running and connectivity to the Database server is success from CR server. 
  2. Review the WebCR.log file located by default at C:\ProgramData\AutomationAnywhere\Logs
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