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Cadet | Tier 2
July 22, 2024
Solved

Automation anywhere bot agent not responding after some time when bot triggered

  • July 22, 2024
  • 1 reply
  • 62 views

Hi team when we triggered the bot, it running fine for some time like 30min to 1hr post that bot is getting stuck and AA launcher is not responding. We stopped the bot and restarted services then triggering bot.  Post that also facing same issue

    Best answer by jon.stueveapeople

    You should contact Support to help diagnose what is happening, and include log files from your environment. 

    support@automationanywhere.com

     

     

    1 reply

    jon.stueveapeople
    Automation Anywhere Team
    Automation Anywhere Team
    July 22, 2024

    You should contact Support to help diagnose what is happening, and include log files from your environment. 

    support@automationanywhere.com