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Automation anywhere automation 360 enterprise edition unable to connect Computer to Control room

  • 18 April 2024
  • 5 replies
  • 62 views

I am unable to connect Computer to Control room after installing the Bot agent in Automation anywhere automation 360 enterprise edition. Please help me and see the below screenshot.

 

 

5 replies

Abhay Naik
Userlevel 3
Badge +7

Hi @Gnanasatyasai ,

Is this the On-prem control Room?

Abhay Naik
rbkadiyam
Rank
Userlevel 5
Badge +14

@Gnanasatyasai check if there is any SSL certificate using and installed into the machine

Ramesh B Kadiyam
G
Badge +1

Hi @Abhaynaik, i am facing the device error while running the Bot agent

 
 

D
Userlevel 1
Badge +3

Hi @Gnanasatyasai , try this Unable to connect to the Control Room. | Community (automationanywhere.com).

"Everything fails all the time, so plan for failure and nothing fails" - Werner Vogels
S
Badge +6

Hello @Gnanasatyasai Please review the Nodemanager.log file from the following location to identify the issue.

C:\ProgramData\AutomationAnywhere\Logs

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