Cadet | Tier 2

Automation anywhere automation 360 enterprise edition unable to connect Computer to Control room

Forum|Forum|2 years ago
April 18, 2024
5 replies
129 views

I am unable to connect Computer to Control room after installing the Bot agent in Automation anywhere automation 360 enterprise edition. Please help me and see the below screenshot.

Developer

Abhay Naik

Navigator | Tier 3

Hi @Gnanasatyasai ,

Is this the On-prem control Room?

Abhay Naik

rbkadiyam

Premier Pathfinder | Tier 7

@Gnanasatyasai check if there is any SSL certificate using and installed into the machine

Ramesh B Kadiyam

G

GnanasatyasaiAuthor

Cadet | Tier 2

Hi @Abhaynaik, i am facing the device error while running the Bot agent

Dineshkumar Muthu

Flight Specialist | Tier 4

Hi @Gnanasatyasai , try this Unable to connect to the Control Room. | Community (automationanywhere.com).

"Everything fails all the time, so plan for failure and nothing fails" - Werner Vogels ========== Linkedin Profile : https://www.linkedin.com/in/dineshkumar-muthu/

S

Sajith Sudhakaran

Automation Anywhere Team

Hello @Gnanasatyasai Please review the Nodemanager.log file from the following location to identify the issue.

C:\ProgramData\AutomationAnywhere\Logs

Sign up

Login to the Pathfinder Community