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Automation anywhere automation 360 enterprise edition unable to connect Computer to Control room

  • April 18, 2024
  • 5 replies
  • 82 views
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I am unable to connect Computer to Control room after installing the Bot agent in Automation anywhere automation 360 enterprise edition. Please help me and see the below screenshot.

 

 

5 replies

Abhay Naik
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  • Abhay Naik
  • Navigator | Tier 3
  • April 18, 2024

Hi @Gnanasatyasai ,

Is this the On-prem control Room?

Abhay Naik
rbkadiyam
Premier Pathfinder | Tier 7
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  • rbkadiyam
  • Premier Pathfinder | Tier 7
  • April 18, 2024

@Gnanasatyasai check if there is any SSL certificate using and installed into the machine

Ramesh B Kadiyam
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  • Gnanasatyasai
  • Author
  • Cadet | Tier 2
  • April 19, 2024

Hi @Abhaynaik, i am facing the device error while running the Bot agent

 
 

Dineshkumar Muthu
Flight Specialist | Tier 4
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Hi @Gnanasatyasai , try this Unable to connect to the Control Room. | Community (automationanywhere.com).

"Everything fails all the time, so plan for failure and nothing fails" - Werner Vogels ========== Linkedin Profile : https://www.linkedin.com/in/dineshkumar-muthu/
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Automation Anywhere Team
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Hello @Gnanasatyasai Please review the Nodemanager.log file from the following location to identify the issue.

C:\ProgramData\AutomationAnywhere\Logs

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