Question

Automation 360 Touchscreen

  • 11 December 2022
  • 7 replies
  • 58 views

Badge +3

Hi guys,

Anyone have experience of bot creation using touchscreen on Windows 10/11? It seems the draggable element events in the Control Room don’t fire when using touch (Surface Pro).

It seems to work in apps like LucidChart etc, so maybe a limitation of A360 Control Room? 

TIA!

 


7 replies

Userlevel 3
Badge +6

Dear @Nick Kennedy,

Because touchscreens are not ideal for development in any kind of developing tool, use a mouse pad for development. It could be working on a separate application, however Automation Anywhere does not support it.

 

Thanks in Advance.

 

Regards,

Muhammad Shahzaib

Badge +3

@Zaibi ,

Thanks, but your comment regarding whether touchscreens are ideal for any development environment is only your opinion.

In some environments it can actually be useful, including in the A360 control room in my opinion. We're talking about a low code development solution here. It's more a UI than a standard development environment. 

If the answer is that it isn't currently then that's fine. Where can it be raised as a feature request?

Userlevel 3
Badge +6

Dear @Nick Kennedy,

 

Your can raise a ticket to Automation Anywhere support desk. So, they can guide you properly on this query.

 Also, you can Email at apeopleopsteam@automationanywhere.com

 

Regards,

Muhammad Shahzaib

Userlevel 4
Badge +8

@Zaibi ,

Thanks, but your comment regarding whether touchscreens are ideal for any development environment is only your opinion.

In some environments it can actually be useful, including in the A360 control room in my opinion. We're talking about a low code development solution here. It's more a UI than a standard development environment. 

If the answer is that it isn't currently then that's fine. Where can it be raised as a feature request?

Hi @Nick Kennedy 

Once you login to community, scroll down you will find an option called Support  for creating enhancement or support requests with AA.

 

 

Alternately, you may use the direct URL below.

 

https://apeople.automationanywhere.com/s/support

Badge +3

Thanks @ChanduMohammad, I’ll submit the request. 

Thanks!

Userlevel 4
Badge +8

Thanks @ChanduMohammad, I’ll submit the request. 

Thanks!

Welcome @Nick Kennedy 

Userlevel 4
Badge +7

Thanks @ChanduMohammad, I’ll submit the request. 

Thanks!

Once answered, please let us know it.

Reply