Skip to main content
Question

Automation 360 Touchscreen

  • Dec 11, 2022 9:35 AM UTC
  • 7 replies
  • 219 views

Hi guys,

Anyone have experience of bot creation using touchscreen on Windows 10/11? It seems the draggable element events in the Control Room don’t fire when using touch (Surface Pro).

It seems to work in apps like LucidChart etc, so maybe a limitation of A360 Control Room? 

TIA!

 

7 replies

Zaibi
  • Navigator | Tier 3
  • Dec 11, 2022 10:32 AM UTC

Dear @Nick Kennedy,

Because touchscreens are not ideal for development in any kind of developing tool, use a mouse pad for development. It could be working on a separate application, however Automation Anywhere does not support it.

 

Thanks in Advance.

 

Regards,

Muhammad Shahzaib


  • Author
  • Navigator | Tier 3
  • Dec 11, 2022 10:42 AM UTC

@Zaibi ,

Thanks, but your comment regarding whether touchscreens are ideal for any development environment is only your opinion.

In some environments it can actually be useful, including in the A360 control room in my opinion. We're talking about a low code development solution here. It's more a UI than a standard development environment. 

If the answer is that it isn't currently then that's fine. Where can it be raised as a feature request?


Zaibi
  • Navigator | Tier 3
  • Dec 11, 2022 9:10 PM UTC

Dear @Nick Kennedy,

 

Your can raise a ticket to Automation Anywhere support desk. So, they can guide you properly on this query.

 Also, you can Email at apeopleopsteam@automationanywhere.com. 

 

Regards,

Muhammad Shahzaib


Forum|alt.badge.img+11
  • Most Valuable Pathfinder
  • Dec 12, 2022 7:48 AM UTC

@Zaibi ,

Thanks, but your comment regarding whether touchscreens are ideal for any development environment is only your opinion.

In some environments it can actually be useful, including in the A360 control room in my opinion. We're talking about a low code development solution here. It's more a UI than a standard development environment. 

If the answer is that it isn't currently then that's fine. Where can it be raised as a feature request?

Hi @Nick Kennedy 

Once you login to community, scroll down you will find an option called Support  for creating enhancement or support requests with AA.

 

 

Alternately, you may use the direct URL below.

 

https://apeople.automationanywhere.com/s/support


  • Author
  • Navigator | Tier 3
  • Dec 14, 2022 4:38 PM UTC

Thanks @ChanduMohammad, I’ll submit the request. 

Thanks!


Forum|alt.badge.img+11
  • Most Valuable Pathfinder
  • Dec 14, 2022 4:54 PM UTC

Thanks @ChanduMohammad, I’ll submit the request. 

Thanks!

Welcome @Nick Kennedy 


Raul Jaimes
Forum|alt.badge.img
  • Navigator | Tier 3
  • Dec 14, 2022 9:50 PM UTC

Thanks @ChanduMohammad, I’ll submit the request. 

Thanks!

Once answered, please let us know it.