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Question

An unexpected problem occurred (If the problem persists, please contact your system administrator)

  • August 18, 2022
  • 3 replies
  • 950 views

  • Cadet | Tier 2

Anyone encountered this problem when trying to edit bot. Got this error while trying to edit specific bot.Error

3 replies

Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • August 18, 2022

Hi @Eric Paul Catalma​ ,

 

Could you please verify whether the Bot Agent Services is running or not?


  • Author
  • Cadet | Tier 2
  • August 18, 2022

Hi @Tamil Arasu​ 

Services is running and i can edit other bot on that device. Below are the troubleshooting i made but still no luck.

  1. restart server including control room and bot agent
  2. turn off firewall both control room and bot agent

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  • Navigator | Tier 3
  • August 19, 2022

Many of the instances were down yesterday it seems everything is fixed and working now, you can check it here https://status.automationanywhere.digital//p>