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Cadet | Tier 2
August 18, 2022
Question

An unexpected problem occurred (If the problem persists, please contact your system administrator)

  • August 18, 2022
  • 3 replies
  • 1005 views

Anyone encountered this problem when trying to edit bot. Got this error while trying to edit specific bot.Error

    3 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    August 18, 2022

    Hi @Eric Paul Catalma​ ,

     

    Could you please verify whether the Bot Agent Services is running or not?

    _Tamil_
    epbAuthor
    Cadet | Tier 2
    August 18, 2022

    Hi @Tamil Arasu​ 

    Services is running and i can edit other bot on that device. Below are the troubleshooting i made but still no luck.

    1. restart server including control room and bot agent
    2. turn off firewall both control room and bot agent
    Navigator | Tier 3
    August 19, 2022

    Many of the instances were down yesterday it seems everything is fixed and working now, you can check it here https://status.automationanywhere.digital//p>