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Since managers also have the AARI User license, and they are team members, can members of a team assign a request to managers, and if so, how would they go about doing this?

Hi @Aadi.K 

Ensure you have the following:

  • Provided a system-created AAE_Robotic_Interface Manager role for the AARI manager.
  • Provided a system-created AAE_Robotic_Interface User role for the AARI user.
  • Have access to AARI on the web.

Managers can assign tasks to all members who have access to a process. Users can assign tasks to other users in the same team. Managers and users can unassign tasks.

» Yes members of a team can assign a request to manager, Click on AARI request and then check top right you will find “Unassigned” dropdown, select the person whom you want to assign the request.

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