AA PROD virtual machine black screen issue.. I have followed below link to fix the black screen issue.. https://www.ryadel.com/en/remote-desktop-session-time-limit-how-to-set-idle-timeout-in-windows-server-2012/ But still facing issue..

Hello @Ramya M​ 

Thanks for writing us at the AA forum.

In case the group policy is not been able to perform due to an access issue, request to deploy the bot through the RDP approach by changing the Deployment type to RDP in Device settings.

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https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

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