Hello @Ramya M​ 

Thanks for writing us at the AA forum.

In case the group policy is not been able to perform due to an access issue, request to deploy the bot through the RDP approach by changing the Deployment type to RDP in Device settings.

For assistance through our Support Engineers, please reach us via Support case

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

You can also check our Live Chat support option, for quick assistance from our engineers

https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>

You can also search for available documentation in

https://docs.automationanywhere.com//p>

For more details, you are welcome to leverage our open source portal where multiple use case is available

https://botstore.automationanywhere.com//p>