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 i am facing error while capturing the object , please find the error screenshot

 

BOT agent version 21.121

Recorder package Version 2.4.0-20211118-080716

 

in version A11.3 client its working fine. facing issue only in A360 , requesting for solving the issue

 

image

@Saifulla Md​ : Please follow the below KB and see if that resolves your issue

 

https://apeople.automationanywhere.com/s/article/Your-Chrome-Plugin-is-either-not-installed-or-disabled/p>

 

If the issue still occurs then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud


Hello, I am getting the same error at the same location. I am unable to access the KB, I get a single sign on error. Has the KB been updated?


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