Skip to main content

 i am facing error while capturing the object , please find the error screenshot

 

BOT agent version 21.121

Recorder package Version 2.4.0-20211118-080716

 

in version A11.3 client its working fine. facing issue only in A360 , requesting for solving the issue

 

image

@Saifulla Md​ : Please follow the below KB and see if that resolves your issue

 

https://apeople.automationanywhere.com/s/article/Your-Chrome-Plugin-is-either-not-installed-or-disabled/p>

 

If the issue still occurs then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud


Hello, I am getting the same error at the same location. I am unable to access the KB, I get a single sign on error. Has the KB been updated?


That’s an interesting question, saif_1 !

I think the following community members may be able to help 

@Vatsy 

@Tamil Arasu10 


Thanks for the tag ​@CaptainPathfinder!

Hi ​@Automation Anywhere Team,
The links that you have provided are not accessible. Please check and resend the correct accessible links for the mentioned KB article.

Thanks!


closing this thread now as it is obsolete.

To everyone who comes across this in the future: please start a new thread if you run into this issue!