A360 - Control Room

Hi ​@s.ali,

Is this On-Prem or Cloud?

HI ​@Padmakumar 

This is on cloud.

Thanks,

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

1. Cloud Service Performance or Maintenance:

   • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
   • Check Automation Anywhere’s status page for any reported outages or maintenance windows.

2. Network Latency or Local Connectivity Issues:

   • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
   • Try accessing Control Room from a different network or device to isolate the issue.

3. Browser Performance:

   • Browser cache, extensions, or outdated versions can slow down Control Room UI.
   • Clear the browser cache, disable unnecessary extensions, or try a different browser.

4. Control Room Load:

   • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
   • This can be transient based on peak usage times.

5. Large Data or Logs:

   • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
   • Consider archiving old data or cleaning up unused bots or logs if possible.

If the issue persists, raise a support ticket, including details of the slowness and timestamps.

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

1. Cloud Service Performance or Maintenance:

   • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
   • Check Automation Anywhere’s status page or support announcements for any reported outages or maintenance windows.

2. Network Latency or Local Connectivity Issues:

   • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
   • Try accessing Control Room from a different network or device to isolate the issue.

3. Browser Performance:

   • Browser cache, extensions, or outdated versions can slow down Control Room UI.
   • Clear the browser cache, disable unnecessary extensions, or try a different browser.

4. Control Room Load:

   • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
   • This can be transient based on peak usage times.

5. Large Data or Logs:

   • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
   • Consider archiving old data or cleaning up unused bots or logs if possible.

If the issue persists, please raise a support ticket.

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

1. Cloud Service Performance or Maintenance:

   • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
   • Check Automation Anywhere’s status page for any reported outages or maintenance windows.

2. Network Latency or Local Connectivity Issues:

   • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
   • Try accessing Control Room from a different network or device to isolate the issue.

3. Browser Performance:

   • Browser cache, extensions, or outdated versions can slow down Control Room UI.
   • Clear the browser cache, disable unnecessary extensions, or try a different browser.

4. Control Room Load:

   • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
   • This can be transient based on peak usage times.

5. Large Data or Logs:

   • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
   • Consider archiving old data or cleaning up unused bots or logs if possible.

If the issue persists, please raise a support ticket.

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

1. Cloud Service Performance or Maintenance:

   • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
   • Check Automation Anywhere’s status page for any reported outages or maintenance windows.

2. Network Latency or Local Connectivity Issues:

   • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
   • Try accessing Control Room from a different network or device to isolate the issue.

3. Browser Performance:

   • Browser cache, extensions, or outdated versions can slow down Control Room UI.
   • Clear the browser cache, disable unnecessary extensions, or try a different browser.

4. Control Room Load:

   • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
   • This can be transient based on peak usage times.

5. Large Data or Logs:

   • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
   • Consider archiving old data or cleaning up unused bots or logs if possible.

If the issue persists, raise a support ticket.

​@s.ali You can check this site to see if there are issues:

https://status.automationanywhere.digital/

I haven’t noticed any slowdowns on Windows or Mac machines this week. Is this your company’s control room or the community edition control room…?

Hi ​@s.ali ,

Control Room slowness in the cloud can be caused by several factors. Here are common reasons and considerations:

1. Cloud Service Performance or Maintenance:

   • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
   • Check Automation Anywhere’s status page as ​@Aaron.Gleason mentioned.

2. Network Latency or Local Connectivity Issues:

   • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
   • Try accessing Control Room from a different network or device to isolate the issue.

3. Browser Performance:

   • Browser cache, extensions, or outdated versions can slow down Control Room UI.
   • Clear the browser cache, disable unnecessary extensions, or try a different browser.

4. Large Data or Logs:

   • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
   • Consider archiving old data or cleaning up unused bots or logs if possible.

If none of this matters in your case, I would recommend raising a support call for this.

Hi ​@Aaron.Gleason 

Although it shows everything ok, it just takes longer then usual. I find when I go to open my bots from the control room to either develop them or to debug and run, the circular motion of loading is there often or the Bot agent/runner takes longer then usual to appear.

This is my company’s control room and not the community edition.

Thanks

Control Room slowness in the cloud can be caused by several factors. Here are common reasons and considerations:

1. Network Latency or Local Connectivity Issues:

   • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
   • Try accessing Control Room from a different network or device to isolate the issue.

2. Browser Performance:

   • Browser cache, extensions, or outdated versions can slow down Control Room UI.
   • Clear the browser cache, disable unnecessary extensions, or try a different browser.

3. Control Room Load:

   • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
   • This can be transient based on peak usage times.

4. Large Data or Logs:

   • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
   • Consider archiving old data or cleaning up unused bots or logs if possible.

If none of the above are matters in your case, I would recommend raising a support ticket.