Skip to main content

Hi,

I am Finding control room to be slow, is there any updates or specific reason why this could be? This is happening for a number of days now.

Hi ​@s.ali,

 

Is this On-Prem or Cloud?


HI ​@Padmakumar 

This is on cloud.

Thanks,


HI ​@Padmakumar 

This is on cloud.

Thanks,

 

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

  1. Cloud Service Performance or Maintenance:

    • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
    • Check Automation Anywhere’s status page for any reported outages or maintenance windows.
  2. Network Latency or Local Connectivity Issues:

    • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
    • Try accessing Control Room from a different network or device to isolate the issue.
  3. Browser Performance:

    • Browser cache, extensions, or outdated versions can slow down Control Room UI.
    • Clear the browser cache, disable unnecessary extensions, or try a different browser.
  4. Control Room Load:

    • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
    • This can be transient based on peak usage times.
  5. Large Data or Logs:

    • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
    • Consider archiving old data or cleaning up unused bots or logs if possible.

 

If the issue persists, raise a support ticket, including details of the slowness and timestamps.


HI ​@Padmakumar 

This is on cloud.

Thanks,

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

  1. Cloud Service Performance or Maintenance:

    • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
    • Check Automation Anywhere’s status page or support announcements for any reported outages or maintenance windows.
  2. Network Latency or Local Connectivity Issues:

    • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
    • Try accessing Control Room from a different network or device to isolate the issue.
  3. Browser Performance:

    • Browser cache, extensions, or outdated versions can slow down Control Room UI.
    • Clear the browser cache, disable unnecessary extensions, or try a different browser.
  4. Control Room Load:

    • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
    • This can be transient based on peak usage times.
  5. Large Data or Logs:

    • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
    • Consider archiving old data or cleaning up unused bots or logs if possible.

 

If the issue persists, please raise a support ticket.


HI ​@Padmakumar 

This is on cloud.

Thanks,

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

  1. Cloud Service Performance or Maintenance:

    • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
    • Check Automation Anywhere’s status page for any reported outages or maintenance windows.
  2. Network Latency or Local Connectivity Issues:

    • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
    • Try accessing Control Room from a different network or device to isolate the issue.
  3. Browser Performance:

    • Browser cache, extensions, or outdated versions can slow down Control Room UI.
    • Clear the browser cache, disable unnecessary extensions, or try a different browser.
  4. Control Room Load:

    • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
    • This can be transient based on peak usage times.
  5. Large Data or Logs:

    • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
    • Consider archiving old data or cleaning up unused bots or logs if possible.

 

If the issue persists, please raise a support ticket.


HI ​@Padmakumar 

This is on cloud.

Thanks,

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

  1. Cloud Service Performance or Maintenance:

    • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
    • Check Automation Anywhere’s status page for any reported outages or maintenance windows.
  2. Network Latency or Local Connectivity Issues:

    • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
    • Try accessing Control Room from a different network or device to isolate the issue.
  3. Browser Performance:

    • Browser cache, extensions, or outdated versions can slow down Control Room UI.
    • Clear the browser cache, disable unnecessary extensions, or try a different browser.
  4. Control Room Load:

    • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
    • This can be transient based on peak usage times.
  5. Large Data or Logs:

    • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
    • Consider archiving old data or cleaning up unused bots or logs if possible.

If the issue persists, raise a support ticket.


@s.ali You can check this site to see if there are issues:

https://status.automationanywhere.digital/

I haven’t noticed any slowdowns on Windows or Mac machines this week. Is this your company’s control room or the community edition control room…?


Hi ​@s.ali ,

 

Control Room slowness in the cloud can be caused by several factors. Here are common reasons and considerations:

  1. Cloud Service Performance or Maintenance:

    • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
    • Check Automation Anywhere’s status page as ​@Aaron.Gleason mentioned.
  2. Network Latency or Local Connectivity Issues:

    • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
    • Try accessing Control Room from a different network or device to isolate the issue.
  3. Browser Performance:

    • Browser cache, extensions, or outdated versions can slow down Control Room UI.
    • Clear the browser cache, disable unnecessary extensions, or try a different browser.
  4. Large Data or Logs:

    • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
    • Consider archiving old data or cleaning up unused bots or logs if possible.

 

If none of this matters in your case, I would recommend raising a support call for this.


Hi ​@Aaron.Gleason 

Although it shows everything ok, it just takes longer then usual. I find when I go to open my bots from the control room to either develop them or to debug and run, the circular motion of loading is there often or the Bot agent/runner takes longer then usual to appear.

This is my company’s control room and not the community edition.

Thanks


Hi ​@Aaron.Gleason 

Although it shows everything ok, it just takes longer then usual. I find when I go to open my bots from the control room to either develop them or to debug and run, the circular motion of loading is there often or the Bot agent/runner takes longer then usual to appear.

This is my company’s control room and not the community edition.

Thanks

 

Control Room slowness in the cloud can be caused by several factors. Here are common reasons and considerations:

 

 

  1. Network Latency or Local Connectivity Issues:

    • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
    • Try accessing Control Room from a different network or device to isolate the issue.
  2. Browser Performance:

    • Browser cache, extensions, or outdated versions can slow down Control Room UI.
    • Clear the browser cache, disable unnecessary extensions, or try a different browser.
  3. Control Room Load:

    • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
    • This can be transient based on peak usage times.
  4. Large Data or Logs:

    • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
    • Consider archiving old data or cleaning up unused bots or logs if possible.

If none of the above are matters in your case, I would recommend raising a support ticket.


Hi ​@Aaron.Gleason 

Although it shows everything ok, it just takes longer then usual. I find when I go to open my bots from the control room to either develop them or to debug and run, the circular motion of loading is there often or the Bot agent/runner takes longer then usual to appear.

This is my company’s control room and not the community edition.

Thanks

 

Numerous factors can contribute to Control Room slowness in the cloud. Here are common reasons and considerations:

  1. Cloud Service Performance or Maintenance:

    • Cloud providers may have ongoing maintenance or temporary performance degradation affecting responsiveness.
    • Check Automation Anywhere’s status page or support announcements for any reported outages or maintenance windows.
  2. Network Latency or Local Connectivity Issues:

    • Your internet connection speed, latency, or local network issues can impact Control Room responsiveness.
    • Try accessing Control Room from a different network or device to isolate the issue.
  3. Browser Performance:

    • Browser cache, extensions, or outdated versions can slow down Control Room UI.
    • Clear the browser cache, disable unnecessary extensions, or try a different browser.
  4. Control Room Load:

    • High user activity or heavy workloads in your Control Room tenant can cause slower response times.
    • This can be transient based on peak usage times.
  5. Large Data or Logs:

    • Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations.
    • Consider archiving old data or cleaning up unused bots or logs if possible.

 

If none of the above matter in your case, kindly raise a support case.


Hi ​@Aaron.Gleason 

Although it shows everything ok, it just takes longer then usual. I find when I go to open my bots from the control room to either develop them or to debug and run, the circular motion of loading is there often or the Bot agent/runner takes longer then usual to appear.

This is my company’s control room and not the community edition.

Thanks

Control Room slowness in the cloud can be caused by several factors. Here are common reasons and considerations:

 

Network Latency or Local Connectivity Issues:

Your internet connection speed, latency, or local network issues can impact Control Room responsiveness. Try accessing Control Room from a different network or device to isolate the issue.

Browser Performance:

Browser cache, extensions, or outdated versions can slow down Control Room UI. Clear the browser cache, disable unnecessary extensions, or try a different browser.

Control Room Load:

High user activity or heavy workloads in your Control Room tenant can cause slower response times.
This can be transient based on peak usage times.

Large Data or Logs:

Excessive logs, large numbers of bots, or heavy audit data in your Control Room account may slow down UI operations. Consider archiving old data or cleaning up unused bots or logs if possible.

 

If none of these matter in your case, kindly raise a support ticket.


@s.ali The usual answer here is internet bandwidth. We, as a corporation, use a firewall tool internally that really restricts bandwidth and makes things perceptibly slower. I work from home and if I compare the speed of a control room from behind the firewall (using AA equipment), it is significantly slower than accessing the same control room from non-AA equipment that is not behind a firewall.

I think the next stop would be to check with your IT department and see if something new was installed, such as a firewall or proxy server, that could be affecting your internet speed.

You can also use a bandwidth checker. I do NOT recommend using Speedtest since many companies have learned how to “game” those numbers. Try this one:

https://speed.cloudflare.com/