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Hi,

I am Finding control room to be slow, is there any updates or specific reason why this could be? This is happening for a number of days now.

Hi ​@s.ali,

 

Is this On-Prem or Cloud?


HI ​@Padmakumar 

This is on cloud.

Thanks,


@s.ali You can check this site to see if there are issues:

https://status.automationanywhere.digital/

I haven’t noticed any slowdowns on Windows or Mac machines this week. Is this your company’s control room or the community edition control room…?


Hi ​@Aaron.Gleason 

Although it shows everything ok, it just takes longer then usual. I find when I go to open my bots from the control room to either develop them or to debug and run, the circular motion of loading is there often or the Bot agent/runner takes longer then usual to appear.

This is my company’s control room and not the community edition.

Thanks


@s.ali The usual answer here is internet bandwidth. We, as a corporation, use a firewall tool internally that really restricts bandwidth and makes things perceptibly slower. I work from home and if I compare the speed of a control room from behind the firewall (using AA equipment), it is significantly slower than accessing the same control room from non-AA equipment that is not behind a firewall.

I think the next stop would be to check with your IT department and see if something new was installed, such as a firewall or proxy server, that could be affecting your internet speed.

You can also use a bandwidth checker. I do NOT recommend using Speedtest since many companies have learned how to “game” those numbers. Try this one:

https://speed.cloudflare.com/


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