Use Case Challenge #1: Healthcare AI 

We're thrilled to kick off the first challenge of Bot Games Season 4. This season, we're encouraging users to explore the potential of Generative AI and how it can enhance the functionality of your automations. Use cases that were previously impossible to automate can now be automated thanks to the Automation Success Platform paired with Generative AI. We can't wait to witness the innovative solutions that our Automation Anywhere Developer Community will develop for this challenge. It's time to get your creative juices flowing and reimagine the way you've previously thought about automation!

If you’ve never used ChatGPT before, you may want to create an account here. The OpenAI platform provides a trial version to test it out for a limited period. You can get the API for your OpenAI account here.

Note - you aren’t limited to only using OpenAI’s ChatGPT - you should be able to solve these challenges with any number of Generative AI model providers - we’re just using ChatGPT since that was our primary tool for most of our testing.

OpenAI Generative AI Package is available in the Bot Store. You can read the included documentation or check this quick start video showing the full setup process: 

If you are using your own enterprise version of Control Room, you can download the OpenAI Generative AI Package from the Bot Store and import it. If you are using the Community Edition, it is already pre-loaded.

Note: This is a forward-looking use case, demonstrating the power of integrating Generative AI within the Automation Success Platform using strictly fake data. If you plan to consider automating use cases that contain PHI or PII with Generative AI, please consult your legal team before proceeding.

Like experimenting with any emerging technology, you may encounter a few things that feel wonky in these Generative AI challenges. Part of the "challenge" in this case is learning how to effectively roll with it, write better prompts, and solve interesting problems using the newest and best of AI + automation.

Challenge Objective

A healthcare company, Medikorps, provides treatment for a wide variety of patient conditions and wants to standardize its report-generation process. Once a patient visits with a doctor, the doctor analyzes the patient and shares his/her notes about the patient's condition along with prescribed medications if needed. The doctor then sends an email to the medical assistant to generate a medical report to be shared with the patient. As the healthcare facility receives a large number of patients every day, generating reports has become a bottleneck. Therefore, the facility intends to implement an automation solution to streamline the process.
 

Rules

Your automation should launch the challenge page, then launch the mailbox from the challenge page, as both are interlinked. Then, send the information in the doctor's notes to a Generative AI provider of your choosing (ChatGPT for example) to extract the required details in a format that can be easily interpreted by the automation.

The mailbox will have 10 emails in total, of which only a few will be unread. Data needs to be extracted only from the unread emails to be entered into the report generation application. Note that the unread emails will change every time you open the mailbox.

You should select the 'Medication Prescribed' checkbox only if the doctor has prescribed any medication.

Sharing Your Results

Once you’ve successfully completed the challenge, share a screenshot of your results on any social media platform using the hashtag #BotGames and tag 3 other Automation developers who you’d like to challenge to complete this exercise. We want to celebrate your accomplishment as well, so our team will be looking for individuals who share their results on social media (and tag/challenge others) to reward them with limited edition Bot Games swag. To be eligible for swag, you must be registered for Bot Games - sign up here.

You can also download a certificate of completion once you solve this challenge!

Please share your feedback. We want to hear what you enjoyed and what frustrated you about this challenge. Reply & share some tips with your fellow developers - help us build a stronger community!

Conclusion

One great way to implement Generative AI with Automation is to extract/summarize data into a standard format. In this case, Generative AI is used to extract specific information from long-form unstructured text and your automations can leverage this data to automate complex end-to-end workflows. This can be useful in different domains to extract information from legal documents, research papers, and so much more.

Unlock all Bot Games Season 4 challenges and resources - visit our Bot Games Season 4 HQ today!