Question

While running bot device keep disconnecting and reconnecting itself again, I thought its due to network issue recharge my data pack and tried it again but problem still persists Tried all the solutions but nothing worked

  • 27 July 2022
  • 1 reply
  • 34 views

While running bot device keep disconnecting and reconnecting itself again, I thought its due to network issue recharge my data pack and tried it again but problem still persists Tried all the solutions but nothing worked

1 reply

Userlevel 6
Badge +10

Hi @Raja Ganesh Gandi​ 

 

Good Day!

 

Please refer the below KB article for the reported error and follow the steps:

https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently/p>

If you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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