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rabivanth
Cadet | Tier 2
August 18, 2023

User not logged into the machine:Solution

  • August 18, 2023
  • 1 reply
  • 1056 views

Hi,

To solve this issue.

open command prompt or terminal, use ‘whoami’. take the user name and paste it in device credential and update it.

Profile>My setting>Device>Username

Thanks,

Abivanth R

      1 reply

      C
      Cadet | Tier 2
      Charan 8761
      Cadet | Tier 2
      August 18, 2023

      Hi @rabivanth,

       

      Step:1 Open Command Prompt and  type “whoami” followed by Enter, Copy the details about your machine.

      Step:2 Login to Automation anywhere and click on settings → Devices → Enter the Machine Details and click on Save Changes, like image below.

      If you are still not able to connect, 

      Click on Manage → Devices → Delete the Device and try to re-connect the Bot Agent aslike image below

       

       

      This will solve this issue.

      Regards,

      Kalicharan venkatachalam

      Kalicharan Venkatachalam
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