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Hi,

To solve this issue.

open command prompt or terminal, use ‘whoami’. take the user name and paste it in device credential and update it.

Profile>My setting>Device>Username

Thanks,

Abivanth R

Hi @rabivanth,

 

Step:1 Open Command Prompt and  type “whoami” followed by Enter, Copy the details about your machine.

Step:2 Login to Automation anywhere and click on settings → Devices → Enter the Machine Details and click on Save Changes, like image below.

If you are still not able to connect, 

Click on Manage → Devices → Delete the Device and try to re-connect the Bot Agent aslike image below

 

 

This will solve this issue.

Regards,

Kalicharan venkatachalam

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