I need to register a new device with my control room, but I am not allowed to delete my old device because there is an active bot run stuck in progress which I am unable to stop from the activity tab.
Best answer by lakshmi_mp
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+5
Hi
You can Follow the below article to reset the device:
"BOT stuck in In Progress Stage and not able to move it to history" or "BOT stuck in Pending execution Stage and not able to move it to history" on Automation 360 CLOUD and On-Prem environments
Hi
How to delete the existing device or how to remove the in progress task from device:
- Install the postman desktop app.
- Create post request for authentication.
- Create another post for device reset.
- https://community.cloud.automationanywhere.digital/v1/authentication
- https://community.cloud.automationanywhere.digital/v2/devices/reset
Refer this link:
Make changes accordingly.
+1
Hi
How to delete the existing device or how to remove the in progress task from device:
- Install the postman desktop app.
- Create post request for authentication.
- Create another post for device reset.
- https://community.cloud.automationanywhere.digital/v1/authentication
- https://community.cloud.automationanywhere.digital/v2/devices/reset
Refer this link:
Make changes accordingly.
Awesome!
Worked well. Thanks
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