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Question

Unable to make changes in few existing automations


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Hello,

We have bots in our AA360 control room. When I tried to make changes in few bots that are developed by me, I’m getting an error like “No Connection control room” but I’m able to make changes in other bots in the same control room. I tried copying and making changes but still it is giving same error. Could someone please help in resolving the issue.

Attached the screenshot for your reference.

10 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 560 replies
  • March 26, 2025

Try copying and pasting the actions into a new task bot (using the Copy to Shared Clipboard/Paste from Shared Clipboard). See if this task bot has just become corrupted and the Control Room doesn’t know how to report it to you, other than to say, “no connection to control room”.

You can also try checking in the task bot, exporting it, then re-importing it back into your private workspace.


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  • Author
  • Cadet | Tier 2
  • 7 replies
  • March 27, 2025

Hi Aaron,

Thanks for your response.

I tried copying and pasting but it didn’t work. Exporting and importing into private workspace worked. Now I’m able to make changes. Thanks for your help.

What could be the reasons for the task bot getting corrupted?


Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • 3276 replies
  • March 28, 2025

the reasons for the task bot getting corrupted :

Incomplete Processes: If a bot process is interrupted or doesn't complete naturally, it can lead to corruption.
Browser Data Issues: Problems with browser data or cache can cause connectivity issues with the control room.
Network Issues: Unstable network connections can lead to incomplete data transfers, resulting in bot corruption.


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  • Author
  • Cadet | Tier 2
  • 7 replies
  • April 2, 2025

Thanks for your response Arasu.

When I exported and imported bot, I was able to make changes but not now. How to fix this permanently? Could someone please help me

 

Thanks in advance


Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • 3276 replies
  • April 2, 2025

Hello ​@Mamatha 1214 ,

Is there a any error message occurred while try to make changes

 


rbkadiyam
Mission Commander | Tier 5
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  • Mission Commander | Tier 5
  • 588 replies
  • April 2, 2025

@Mamatha 1214  I guess you have to check-in and checkout the code will resolve the issue. 


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  • Author
  • Cadet | Tier 2
  • 7 replies
  • April 3, 2025

Hello ​@Tamil Arasu10 ,

 I’m getting an error like “No Connection control room”. Please find the attachment for reference.

 


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  • Author
  • Cadet | Tier 2
  • 7 replies
  • April 3, 2025

Hi ​@rbkadiyam , 

Checkin and Checkout the code is not resolving the issue, exporting and importing resolve the issue temporarily. Again after few days, the issue is repeating.


rbkadiyam
Mission Commander | Tier 5
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  • Mission Commander | Tier 5
  • 588 replies
  • April 3, 2025

@Mamatha 1214 will you be able to provide logs when the issue happens both from runner and CR logs as well to identify the root cause?


KhaledMostafaMe
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • 1843 replies
  • April 4, 2025

Most of the time, it will be an issue with the bot repository. 

Please open a support ticket with Automation Anywhere Support. 


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