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Unable to access Automation anywhere 360 control room (Enterprise license)

  • February 21, 2024
  • 3 replies
  • 653 views

Hello guys,

 

we have done system restart after that unable to access control room server.

getting error as bad gateway. kindly assist how to resolve this issue. 

 

 

Best answer by Abisha Gopalan

we have received the issue by changing the Database server password

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    3 replies

    • MayurPatel
    • Cadet | Tier 2
    • February 21, 2024

    You can check the ActiveMQ logs under the %programdata%\Automation Anywhere\logs folder.

    Probably, it will show any issues with the database connectivity or if DB transaction logs are full.

      Hi ,

       

      Thanks for your reply. But i am not able to identify the issue, while looking at the log, please find the screenshot below

       

       

      • Abisha Gopalan
      • Author
      • Cadet | Tier 2
      • Answer
      • February 28, 2024

      we have received the issue by changing the Database server password

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