I use community edition at community2.cloud-2. It keeps showing "notifying device" and at last shows Line 1 error.I have already tried:Reinstalling Automation Anywhere Bot AgentCleaning the registry.Enabling plugin.Restarting AA Bot Agent.Please I Need Help ASAP. Thanks in advance😊 .

Hi @Debarshi Roy,Can you try below steps?Deletebelow file if exist,C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.propertiescheck if theAutomation Anywhere Bot Agent service exists and try to delete it and install the Automation Anywhere Bot Agent again.Open Command Prompt with Administrative right, Enter below commandssc stop "Automation Anywhere Bot Agent"sc delete "Automation Anywhere Bot Agent"

Question

The Recorder and screen capture is not working.

2 years ago
17 January 2022
3 replies
144 views

D

Debarshi.R
0 replies

2022-01-17 23_34_54- 2022-01-17 23_40_44- I use community edition at community2.cloud-2. It keeps showing "notifying device" and at last shows Line 1 error.

I have already tried:

Reinstalling Automation Anywhere Bot Agent
Cleaning the registry.
Enabling plugin.
Restarting AA Bot Agent.

Please I Need Help ASAP. Thanks in advance😊 .

3 replies

C

Userlevel 6

+16

ChanduMohammad
Most Valuable Pathfinder
2672 replies
2 years ago
18 January 2022

Hi @Debarshi Roy ,

Can you try below steps?

Delete below file if exist, C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties

check if the Automation Anywhere Bot Agent service exists and try to delete it and install the Automation Anywhere Bot Agent again.

Open Command Prompt with Administrative right, Enter below commands
- sc stop "Automation Anywhere Bot Agent"
- sc delete "Automation Anywhere Bot Agent"