1) Login with an Admin user in Control Room URL. 2) Control Room URL should be match from which login has done and one which has added under Administration -> setting -> General. 3) Compared the URL and found that it has added "/#" at the end of the URL as below
4) Edit it and remove "/#" from URL. 5) This should resolves the issue.
1) Login with an Admin user in Control Room URL. 2) Control Room URL should be match from which login has done and one which has added under Administration -> setting -> General. 3) Compared the URL and found that it has added "/#" at the end of the URL as below
4) Edit it and remove "/#" from URL. 5) This should resolves the issue.
1- Restart the Control room services in the following sequence:
Automation Anywhere Control room Elastic Search service Automation Anywhere Control room Caching Automation Anywhere Control room Service Automation Anywhere Control room Bot Compiler Service Automation Anywhere Control room IQBot Service Automation Anywhere Control room Robotic Interface Service Automation Anywhere Control room Reverse Proxy Automation Anywhere Control room Messaging
2- In the Bot Agent Machine: a- Stop the Automation Anywhere bot agent service. b- Remove the device from Control Room c- Clear the content of the global cache folder d- Start the Automation Anywhere bot agent service e- Register the device in CR
OR
Check the contronroom URL for any special or extra space character
With admin user Control Room, go to Administration -> setting -> General and change the url with https (secure mode) to http (non-secure protocol) if it was enabled.
2023-Feb-16 Thu 15:57:23.056 ERROR [ForkJoinPool.commonPool-worker-7] - com.automationanywhere.nodemanager.service.impl.NodeMessagingServiceImpl - {} - onFailedConnectAttempt(NodeMessagingServiceImpl.java:706) - connection attempt failed: java.lang.IllegalStateException: com.automationanywhere.nodemanager.exception.ControlRoomException: {"message":"Unable to connect to the Control Room.","details":"This may be due to multiple reasons. To continue, please\n1. Check to see if you have network connectivity \n2. Check to see if you are connected to your VPN \n\nThen, try to run the bot again.\n","correctiveAction":"If you continue to see this message, please contact your system administrator.","code":"registration.error"}
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