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Not receiving emails for CE credentials or password reset - round 2


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Starting a new thread here since i didn’t get a response. 

 

I haven’t received any emails, nothing in spam,  waited hours/days.   can’t log in, someone please help.

 

Best answer by Aaron.Gleason

There are multiple threads on this topic including one I answered yesterday. 

1. Contact your IT department to see if they filtered the email.

2. Have your IT department allow-list emails from the automationanywhere.com domain.

3. Sign up using Gmail.

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5 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 566 replies
  • Answer
  • June 25, 2024

There are multiple threads on this topic including one I answered yesterday. 

1. Contact your IT department to see if they filtered the email.

2. Have your IT department allow-list emails from the automationanywhere.com domain.

3. Sign up using Gmail.


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  • Author
  • Cadet | Tier 2
  • 4 replies
  • June 25, 2024

Hi Aaron, 

 

  I tried google account, that didn’t work either.. 

 

Jeff

 


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  • Author
  • Cadet | Tier 2
  • 4 replies
  • June 25, 2024

I re-signed up for gmail and I recieved a dup account email that let me finally set a pw and log in. 

all set.


rima.sengupta
Automation Anywhere Team
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  • Automation Anywhere Team
  • 85 replies
  • June 26, 2024

Hello @JeffTay

We apologize for the inconvenience you are experiencing.

I have reached out to our internal team to get advice on next steps and will follow up as soon as we hear back.

Thank you for your patience.

Pathfinder Community Team
 


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Hello, I am new to Automation Anywhere and I have registered for community edition and haven’t received emails yet. Can anybody please suggest?


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